Experienced Bilingual Customer Support Specialist – Delivering Exceptional Service in a Dynamic Environment
At careerzynith, we're passionate about providing top-notch customer experiences that exceed our customers' expectations. As a Bilingual Customer Support Specialist, you'll play a vital role in delivering legendary service to our customers, making their interactions with us seamless and enjoyable. If you're a customer-focused individual with excellent communication skills and a passion for problem-solving, we want to hear from you!
**About careerzynith**
careerzynith is a leading distributor of shipping, industrial, and packaging materials, with over 9,000 employees across 13 locations. As a family-owned company, we're committed to stability, success, and growth. Our collaborative in-person setting, regular team events, and professional environment offer the perfect blend of work and play. Join our team and discover a career that's as exciting as it is rewarding!
**Job Responsibilities**
As a Bilingual Customer Support Specialist, you'll be responsible for:
* Processing customer orders, making product recommendations, and handling account inquiries using world-class technology
* Being a product and solutions expert, equipped to answer product, pricing, and shipping questions quickly and confidently
* Building business relationships with customers over phone, email, and chat
* Understanding customer needs and recommending careerzynith's best solutions
* Helping customers navigate careerzynith's website and online ordering
**Minimum Requirements**
To succeed in this role, you'll need:
* A high school diploma or equivalent; a bachelor's degree is preferred
* Excellent problem-solving, listening, and communication skills
* Prior customer service experience is a plus, but if you're eager to learn, we'll train you!
* Bilingual (English/Spanish) – fluent in both verbal and written forms
**Benefits**
As an careerzynith team member, you'll enjoy:
* Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
* Multiple bonus programs
* Paid holidays and generous paid time off
* Tuition Assistance Program that covers professional continuing education
* Employee Perks:
+ Best-in-class, clean, modern facilities
+ First-class fitness center and nearby walking path
**Work Environment and Culture**
Our Los Angeles, CA branch is located at 4810 South Hellman Avenue, Ontario, CA 91762. As a Bilingual Customer Support Specialist, you'll work in a fast-paced, dynamic environment with a focus on customer satisfaction. Our team is collaborative, supportive, and passionate about delivering exceptional service. You'll have the opportunity to learn, grow, and develop your skills in a professional environment.
**Growth Opportunities and Learning Benefits**
At careerzynith, we're committed to your growth and development. As a Bilingual Customer Support Specialist, you'll have access to:
* In-depth training to sharpen your communication and problem-solving skills
* One-on-one peer mentoring and room to grow in your career
* Regular team events and a collaborative in-person setting
**Compensation and Perks**
As a Bilingual Customer Support Specialist, you'll earn a competitive hourly rate of $25-$30 per hour, with a $2 shift differential. You'll also enjoy a range of benefits, including complete health insurance coverage, 401(k) with 6% employer match, and multiple bonus programs.
**How to Apply**
If you're a customer-focused individual with excellent communication skills and a passion for problem-solving, we want to hear from you! Apply now and join our team of dedicated professionals who are passionate about delivering exceptional service to our customers.
Apply for the job now!
Apply for this job
**About careerzynith**
careerzynith is a leading distributor of shipping, industrial, and packaging materials, with over 9,000 employees across 13 locations. As a family-owned company, we're committed to stability, success, and growth. Our collaborative in-person setting, regular team events, and professional environment offer the perfect blend of work and play. Join our team and discover a career that's as exciting as it is rewarding!
**Job Responsibilities**
As a Bilingual Customer Support Specialist, you'll be responsible for:
* Processing customer orders, making product recommendations, and handling account inquiries using world-class technology
* Being a product and solutions expert, equipped to answer product, pricing, and shipping questions quickly and confidently
* Building business relationships with customers over phone, email, and chat
* Understanding customer needs and recommending careerzynith's best solutions
* Helping customers navigate careerzynith's website and online ordering
**Minimum Requirements**
To succeed in this role, you'll need:
* A high school diploma or equivalent; a bachelor's degree is preferred
* Excellent problem-solving, listening, and communication skills
* Prior customer service experience is a plus, but if you're eager to learn, we'll train you!
* Bilingual (English/Spanish) – fluent in both verbal and written forms
**Benefits**
As an careerzynith team member, you'll enjoy:
* Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
* Multiple bonus programs
* Paid holidays and generous paid time off
* Tuition Assistance Program that covers professional continuing education
* Employee Perks:
+ Best-in-class, clean, modern facilities
+ First-class fitness center and nearby walking path
**Work Environment and Culture**
Our Los Angeles, CA branch is located at 4810 South Hellman Avenue, Ontario, CA 91762. As a Bilingual Customer Support Specialist, you'll work in a fast-paced, dynamic environment with a focus on customer satisfaction. Our team is collaborative, supportive, and passionate about delivering exceptional service. You'll have the opportunity to learn, grow, and develop your skills in a professional environment.
**Growth Opportunities and Learning Benefits**
At careerzynith, we're committed to your growth and development. As a Bilingual Customer Support Specialist, you'll have access to:
* In-depth training to sharpen your communication and problem-solving skills
* One-on-one peer mentoring and room to grow in your career
* Regular team events and a collaborative in-person setting
**Compensation and Perks**
As a Bilingual Customer Support Specialist, you'll earn a competitive hourly rate of $25-$30 per hour, with a $2 shift differential. You'll also enjoy a range of benefits, including complete health insurance coverage, 401(k) with 6% employer match, and multiple bonus programs.
**How to Apply**
If you're a customer-focused individual with excellent communication skills and a passion for problem-solving, we want to hear from you! Apply now and join our team of dedicated professionals who are passionate about delivering exceptional service to our customers.
Apply for the job now!
Apply for this job