**Experienced Bilingual Customer Service and Sales Representative – Spanish-English – Remote in CT, NH, ME**

Are you a passionate and driven individual looking to take your career to the next level? Do you have a knack for connecting with people and providing exceptional customer experiences? Look no further than arenaflex, a leading provider of innovative customer experience solutions. We're seeking a highly motivated and bilingual (Spanish-English) Customer Service and Sales Representative to join our remote team in Connecticut, New Hampshire, or Maine. As a Bilingual Customer Service and Sales Representative at arenaflex, you'll have the opportunity to grow your career by connecting your customer service and sales aptitude to become a Spanish-English Bilingual Remote Licensed Healthcare Insurance Agent. That's right – we'll pay you to train, study, and take your state insurance exam. We'll even cover all your licensing fees and continuing education credits. It's time to take your career to new heights with arenaflex. **About arenaflex** arenaflex is a global leader in customer experience solutions, helping companies build engaged, pleased, and profitable customer experiences powered by our combination of humanity and technology. With a rich history dating back to 1982, we've had the privilege of working with many of the world's leading iconic and hypergrowth brands. Our mission is simple: to make customers happy. And we're proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. **What You'll Be Doing** As a Bilingual Customer Service and Sales Representative at arenaflex, you'll have the opportunity to make a real difference in people's lives. Whether it's getting answers for customers quickly, consulting and recommending products with compassion, or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. Once you become a Licensed Insurance Agent, on a typical day, you'll: * Assist individuals in understanding their coverages and selecting the right products, services, and best solutions to meet their personal needs * Provide full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow-up * Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner * Identify additional needs customers may have and help them to upgrade products or services **What You Bring to the Role** * Bilingual in English and Spanish * Aptitude, self-discipline, and tenacity to learn about what it takes to become a licensed insurance associate, including passing the state licensing exam * High-speed internet (>25 mbps download and 10 mbps upload) * Minimum six (6) months sales experience * Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared) * Strong customer service orientation (empathy, compassion, and listening skills) * High school diploma or equivalent * Strong computer navigation skills and experience, as this role is 100% remote **What You Can Expect** * Supportive of your career and professional development * An inclusive culture and community-minded organization where giving back is encouraged * A global team of curious lifelong learners guided by our company values * FREE licensing course (and you'll be paid for your time to boot) * All state licensing exam fees covered by arenaflex and yearly renewal of license provided by arenaflex as your employer * A base wage of $16/hr ($17/hr in CT) while studying for your state exam. Once you are licensed, you will receive an increase to your base pay and be eligible for performance-based bonuses. * And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives **A Bit More About Your Role** We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught – a caring and supportive nature that will shine through as you help customers. Our arenaflex community is here for you as one dynamic, global family. **You'll Report to Team Lead** You'll contribute to the success of the customer experience and the overall success of the team. **Join the arenaflex Team Today!** If you're passionate about delivering exceptional customer experiences and have a knack for sales, we want to hear from you! Apply now to become a part of our dynamic team and take your career to new heights with arenaflex. []( []( **About arenaflex** Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, and profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. **arenaflex is proud to be an equal opportunity employer** where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. arenaflex embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. **Primary Location** US-CT-Bristol **Job** _Customer Care Representative_ **Compensation and Benefits** * Base wage of $16/hr ($17/hr in CT) while studying for your state exam * Increase to your base pay and eligibility for performance-based bonuses once licensed * Healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives * FREE licensing course and paid time to study for your state exam * All state licensing exam fees covered by arenaflex and yearly renewal of license provided by arenaflex as your employer **What We Offer** * Supportive of your career and professional development * An inclusive culture and community-minded organization where giving back is encouraged * A global team of curious lifelong learners guided by our company values * Opportunities for career growth and advancement * A dynamic and supportive work environment * A chance to make a real difference in people's lives **Join the arenaflex Team Today!** If you're passionate about delivering exceptional customer experiences and have a knack for sales, we want to hear from you! Apply now to become a part of our dynamic team and take your career to new heights with arenaflex. []( []( Apply for this job