**Experienced Application Administrator – Entry Level Position for arenaflex's Beacon-to-Link Migration Project**

At arenaflex, we're a leading global life sciences company that's deeply integrated in guiding patient care, providing comprehensive clinical laboratory and end-to-end drug development services. With a mission to improve health and improve lives, we deliver world-class diagnostic solutions, bring innovative medicines to patients faster, and use technology to improve the delivery of care. As a company that's committed to excellence, we're seeking an experienced Application Administrator to join our team and support our Beacon-to-Link migration project. **Job Summary:** We're looking for an entry-level Application Administrator to perform application administration tasks, including building organizations and users in Link, and providing exceptional customer service to our end-users. As part of our Beacon-to-Link migration project, our development team is building tools to migrate organizations, accounts, users, and select Orders components. However, they need resources beyond their 4-person team to assist with building the remaining orgs and users. This is an exciting opportunity to join our team and contribute to the success of our migration project. **Key Responsibilities:** * Build organizations and users in Link, manually or programmatically, as required * Provide exceptional customer service to end-users, responding to their queries and resolving issues in a timely and professional manner * Work closely with end-users to set up their organization and user credentials * Assist with the migration of organizations, accounts, users, and select Orders components from Beacon to Link * Perform other application administration tasks as required **Essential Qualifications:** * High school diploma or equivalent required * Excellent typing skills, fast and accurate (greater than 40 wpm) * Excellent command of the English language, with the ability to communicate effectively with end-users * Proficient in Word and Excel * Ability to work in a fast-paced environment and meet deadlines * Strong customer service skills, with the ability to respond to queries and resolve issues in a timely and professional manner **Preferred Qualifications:** * Tier 1 helpdesk experience and triage experience * Bilingual, English and Spanish * Experience working in a similar role, with a focus on application administration and customer service **Skills and Competencies:** * Excellent communication and interpersonal skills * Ability to work independently and as part of a team * Strong problem-solving and analytical skills * Ability to learn quickly and adapt to new systems and processes * Strong customer service skills, with the ability to respond to queries and resolve issues in a timely and professional manner **Career Growth Opportunities and Learning Benefits:** * Opportunity to work on a high-profile project, with the potential for career growth and development * Access to training and development programs, to help you build your skills and knowledge * Collaborative and dynamic work environment, with a focus on teamwork and communication * Opportunity to work with a leading global life sciences company, with a reputation for excellence and innovation **Work Environment and Company Culture:** * Work from home, with a flexible schedule that supports our divisions * Shifts range from 8AM-5PM, 9AM-6PM, 10AM-7PM, 11AM-8PM EST * Collaborative and dynamic work environment, with a focus on teamwork and communication * Opportunity to work with a diverse and talented team, with a passion for excellence and innovation **Compensation, Perks, and Benefits:** * Competitive salary and benefits package * Opportunity to work from home, with a flexible schedule that supports our divisions * Access to training and development programs, to help you build your skills and knowledge * Collaborative and dynamic work environment, with a focus on teamwork and communication **How to Apply:** If you're a motivated and detail-oriented individual, with excellent communication and interpersonal skills, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! **Note:** * This is an entry-level position, with the potential for career growth and development * The successful candidate will be required to complete a 3-minute IKM assessment, as part of the hiring process * arenaflex is an equal opportunities employer, committed to diversity and inclusion in the workplace Apply Job! Apply for this job