Exercise Physiologist, Patient Enrollment

Exercise Physiologist - Patient Enrollment Job Title: Patient Growth Specialist (1099 Contractor) Classification: 1099 Contractor Hours/Schedule: Monday–Friday, 10:00 AM – 6:00 PM ET Work Structure: Fully Remote (United States) Team: Enrollment Operations Reporting to: Senior Enrollment Operations Manager Location: United States Compensation: $30/hour About the Role We’re seeking a Patient Growth Specialist to support the expansion of our virtual cardiac rehabilitation program. This role is ideal for candidates with a clinical or exercise science background who are excited to combine patient education with performance-driven outreach. You’ll engage cardiac patients through high-volume outbound calling, educate them on the benefits of cardiac rehabilitation, address clinical and logistical questions, overcome hesitation, and guide patients through enrollment and initial technical setup. This is a highly conversion-focused role that blends clinical credibility with strong sales and objection-handling skills. Key Responsibilities • Make high-volume outbound calls to eligible cardiac patients identified through health system partners • Educate patients on cardiac rehabilitation, program expectations, and clinical benefits in a clear, reassuring way • Use strong objection-handling and motivational interviewing techniques to drive enrollment and attendance • Answer basic clinical questions within scope and appropriately escalate complex clinical concerns to the care team • Assist patients with mobile app downloads, account setup, and basic technical troubleshooting • Complete appointment reminder and confirmation outreach to reduce no-shows and improve attendance • Accurately document call outcomes, patient status, and next steps in internal systems • Meet or exceed daily call volume, enrollment, and attendance targets • Partner closely with Enrollment Operations and Clinical teams to ensure a high-quality, compliant patient experience Required Qualifications • Bachelor’s degree in Exercise Science, Kinesiology, Health Sciences, Nursing, or a related clinical field or equivalent clinical experience in cardiac rehab, physical therapy, or patient care • Background in one or more of the following: • Exercise physiology • Cardiac rehabilitation • Clinical care coordination • Patient education or health coaching • Strong verbal communication skills with the ability to build trust quickly with cardiac patients • Comfort discussing cardiac conditions, procedures, and recovery in patient-friendly language • Proven ability to perform in a metrics-driven, high-volume calling environment • Strong objection-handling skills and ability to motivate behavior change • Technical comfort helping patients navigate mobile apps and resolve basic tech issues • Reliable internet connection and a quiet, professional home workspace Highly Preferred Experience • Certified Exercise Physiologist (ACSM-CEP), Clinical Exercise Physiologist, Cardiac Rehab Specialist, RN, or similar clinical credentials • Prior experience in: • Cardiac rehab programs • Hospital discharge or referral coordination • Patient navigation or care management • Experience enrolling patients into clinical or digital health programs • Familiarity with EMRs, CRMs, power dialers, or patient engagement platforms • Sales, outreach, or growth experience in healthcare or digital health environments • Note: This is a 1099 contractor positionApply Now

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