Executive Team Leader General Merchanidse and Food Sales (ASM of Merchandising and Food)
About the position Responsibilities • Drive total store sales and understand the role in sales growth. • Manage Food & Beverage and food services, inbound, outbound, replenishment, inventory accuracy, presentation, pricing, and promotional signing processes for all GM areas of the store. • Manage a team of experts in operations, accuracy, and efficiency. • Enable efficient delivery to guests by leading pick, pack, and ship fulfillment work. • Develop a strategy and utilize workload planning tools to complete all scheduled workload ensuring guest readiness at all times. • Conduct regular check-ins with the team to ensure task completion and workload management. • Manage all GM backroom and sales floor areas, reviewing reporting to identify gaps and develop resolution plans. • Oversee GM Team Leaders' workload planning including transitions, revisions, and sales plans for all GM areas. • Drive fulfillment sales by leading the Fulfillment team to fulfill each order accurately and efficiently. • Drive a culture centered in food safety; train, validate, and coach the team to deliver proper execution on all food safety standards and cleaning routines. • Lead an efficient operation to fund the sales culture. • Create a guest-obsessed culture that prioritizes the guest experience and delivers on store sales goals. • Assess all GM and Food & Beverage backroom and sales floor areas, walking Food & Beverage Standards to assess priorities in food and review GM/Food reporting to identify gaps and develop a plan to resolve. • Plan, lead, and follow-up on organizational and operational change. • Anticipate and identify changes in unique store trends. • Develop and coach the team to elevate their skills and expertise. • Establish a culture of accountability through clear expectations and performance management; actively develop, coach, and train the team; anticipate staffing needs, talent plan, and recruit - both long and short term. Requirements • 4 year degree or equivalent experience • Strong interest and knowledge of the Food & Beverage business • Strong interpersonal and communication skills • Strong business acumen • Comfortable dealing with ambiguity • Manage conflict, lead and hold others accountable • Relate well with and interact with all levels of the organization • Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis • Learn and adapt to current technology needs • Manage workload and prioritize tasks independently Nice-to-haves • Experience in setting and planning department(s) monthly/quarterly workload to support business priorities and managing a team to deliver on sales goals • Knowledge of retail business fundamentals including department sales trends, inventory management, freshness and quality, guest shopping patterns, pricing and promotions strategies • Experience managing a team of hourly team members and leaders and creating business-specific strategies and goals • Skills in recruiting, selecting, and talent management of hourly team members and leaders Benefits • Comprehensive health benefits including medical, vision, dental, and life insurance • 401(k) plan • Employee discount • Short term and long term disability • Paid sick leave • Paid national holidays • Paid vacation Apply tot his job