Event Operations Coordinator

Sun Life is a leading financial services company, and they are seeking an Event Operations Coordinator to support various aspects of event management and digital solutions administration. The Coordinator will handle event requests, provide system support, and collaborate with business partners to ensure seamless event delivery across North America.ResponsibilitiesSupport for event booking process for onsite, offsite, virtual and hybrid events including:Reviewing space requests, providing alternative availability where applicable, creating events based on BPs requirements, sending event confrontationsCompleting missing event details and sending confirmations for event requests submitted through OSBRespond to inquiries in Event Services inbox in a timely mannerWorking off maintenance schedules with vendors (ie. HitPlay) to enter Maintenance holds, assisting with creation of Development Days, etcAssist with the closing/reconciliation process for events and catering servicesBuild and maintain close relationships with business partners to gain in-depth knowledge of objectives and expectationsMaintain and update contact list within Momentus for new SLF contacts, E&EX employees, etcCreate dashboards for new employees, new widgets for dashboards as requested etcProduce and distribute monthly internal communications/reporting (ie. CSATs, attendance, etc.)Support operational reporting and metrics as requiredSupport purchase coordinator tasks as requiredSkillsUnderstanding of event management logistics and hospitality business processesAbility to build strong business relationships and develop an understanding of unique needs of various key stakeholders, adapting quickly in a rapidly changing environmentAccounts payable/receivable coordination experience. Knowledge of SAP and/or ARIBA systems an assetFluency in MS Office Suite of tools (Excel, Word, Power Point)Self-motivated with ability to work in a team environment with internal and external partnersPost-secondary education with experience in Event Planning, Project Management an asset1 - 3 years of experience in an administrative rolePrevious experience with event management software and digital tools an assetBilingualism (English/French) an assetBenefitsFlexible Benefits from the day you join to meet the needs of you and your familyThe opportunity to move along a variety of career paths with amazing networking potentialWe’re committed to creating an inclusive and respectful environment. Our goal is to make sure all our employees have the chance to live up to their full potentialWe’re honoured to be recognized as a 2025 Best Workplaces in Ontario by Great Place to Work® CanadaWe are thrilled to be recognized by Excellence Canada with their top-level certification, the Canada Order of Excellence for Mental Health at Work®, for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental healthCompany OverviewSun Life is a leading financial services organization dedicated to helping people achieve lifetime financial security and live healthier lives. It was founded in 1865, and is headquartered in Toronto, Ontario, CAN, with a workforce of 10001+ employees. Its website is https://www.sunlife.com.vn/vn/.



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