Epicor P21 Administrator
Job Description:
• Act as the primary administrator for the Epicor Prophet 21 (P21) ERP system.
• Manage system configuration, security, users, roles, workflows, and integrations.
• Provide functional and technical support to business users, troubleshooting issues and coordinating resolutions.
• Partner with stakeholders to gather requirements and translate business needs into system solutions.
• Support upgrades, patches, testing, and ongoing system optimization.
• Learn end-to-end business processes across sales, operations, supply chain, finance, and customer service.
• Identify opportunities to improve efficiency, data accuracy, and user experience through system enhancements and automation.
• Support change management, testing, and user adoption of new functionality.
• Support the Oro platform (e.g., OroCommerce) website, ensuring alignment with P21 data and workflows.
• Assist with product data, pricing, customers, contracts, and order integration between ERP and eCommerce.
• Collaborate with internal teams and external partners on enhancements, issue resolution, and platform improvements.
• Monitor system performance and data integrity across ERP and web platforms.
Requirements:
• Bachelor’s degree in Information Systems, Computer Science, Business, or related field (or equivalent experience).
• Experience administering or supporting ERP systems; Epicor P21 experience strongly preferred.
• Strong understanding of business processes and how systems support them.
• Experience supporting integrations between ERP and web/eCommerce platforms.
• Strong analytical, problem-solving, and troubleshooting skills.
• Excellent communication skills with the ability to work with both technical and non-technical users.
Benefits:
• Health Insurance
• Vision Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• Employee Assistance Program
• 401(k) plan with Company Match
• Paid Time Off (PTO)
• Paid Holidays, Bereavement, and Jury Duty
• Paid Pregnancy/Parental leave
• Paid Military Leave
• Tuition Reimbursement
Apply tot his job
Apply To this Job
• Act as the primary administrator for the Epicor Prophet 21 (P21) ERP system.
• Manage system configuration, security, users, roles, workflows, and integrations.
• Provide functional and technical support to business users, troubleshooting issues and coordinating resolutions.
• Partner with stakeholders to gather requirements and translate business needs into system solutions.
• Support upgrades, patches, testing, and ongoing system optimization.
• Learn end-to-end business processes across sales, operations, supply chain, finance, and customer service.
• Identify opportunities to improve efficiency, data accuracy, and user experience through system enhancements and automation.
• Support change management, testing, and user adoption of new functionality.
• Support the Oro platform (e.g., OroCommerce) website, ensuring alignment with P21 data and workflows.
• Assist with product data, pricing, customers, contracts, and order integration between ERP and eCommerce.
• Collaborate with internal teams and external partners on enhancements, issue resolution, and platform improvements.
• Monitor system performance and data integrity across ERP and web platforms.
Requirements:
• Bachelor’s degree in Information Systems, Computer Science, Business, or related field (or equivalent experience).
• Experience administering or supporting ERP systems; Epicor P21 experience strongly preferred.
• Strong understanding of business processes and how systems support them.
• Experience supporting integrations between ERP and web/eCommerce platforms.
• Strong analytical, problem-solving, and troubleshooting skills.
• Excellent communication skills with the ability to work with both technical and non-technical users.
Benefits:
• Health Insurance
• Vision Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• Employee Assistance Program
• 401(k) plan with Company Match
• Paid Time Off (PTO)
• Paid Holidays, Bereavement, and Jury Duty
• Paid Pregnancy/Parental leave
• Paid Military Leave
• Tuition Reimbursement
Apply tot his job
Apply To this Job