Epic Resolute Professional Billing

Remote Full-time
Role: PB Resolute Professional Billing Location: Remote (San Francisco, CA preferred) Duration: 3+ months
Overview: Seeking an experienced Epic PB Resolute Professional Billing Consultant to lead and support all phases of the Epic implementation lifecycle requirements gathering, system configuration, testing, training, go-live, and optimization. Work cross-functionally to align Epic build with operational needs, utilizing tools like Sherlock, Orion, and Nova.
Key Responsibilities:
• Gather and document business workflows and system requirements.
• Configure and customize Epic PB modules per best practices.
• Coordinate EHR security, troubleshoot user/system issues, and support interfaces.
• Execute and maintain testing processes, environments, and scripts.
• Evaluate new releases and lead/participate in go-lives and upgrades.
• Provide end-user training and materials, and support trainers.
• Analyze data conversion needs and manage vendor interactions.
• Participate in change management, disaster recovery, and quality assurance.

Requirements:
• Epic PB Resolute Billing Certification (current CEE required)
• Epic PB Claims and Charge Router certification is a plus
• FQHC experience preferred
• Minimum 2 years in healthcare IT support, with 6+ months Epic user support

Qualifications:
• Bachelor's in Information Systems or related field preferred
• 3+ years supporting or implementing Epic PB in healthcare settings
• Strong revenue cycle and reimbursement process knowledge
• Proficient in Epic customization, configuration, and integration
• Skilled in Office 365 and ServiceNow
• Strong problem-solving, communication, and multitasking abilities



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