ePayment & Fraud Analyst
About The Role
ePayments play a vital role in how we interact with our consumers and sits at the heart of our eCommerce business. As an ePayments & Fraud Analyst, you’ll help drive sustainable growth while safeguarding Harman against fraud in the US market.
You’ll be part of Harman’s Global ePayments & Fraud team and report directly to the Global ePayments & Fraud Manager. This is a highly collaborative role with significant impact across the organization.
What You Will Do
• Support daily ePayments operations, including payment processing and fraud detection.
• Monitor and analyze sales transactions to identify suspicious activity, and report on key ePayments and fraud KPIs (weekly, monthly, and ad hoc).
• Identify vulnerabilities, trends, and improvement opportunities across our fraud and payment ecosystem.
• Manage investigation requests from law enforcement in partnership with Legal and Data Protection teams.
• Liaise with external payment service providers (e.g., Adyen, PayPal, Klarna).
• Drive continuous process improvements to enhance performance and reduce risk.
• Collaborate closely with internal stakeholders to optimize payment flows and mitigate risk across markets.
• Review declined transactions and work to reduce false‑positive declines.
• Handle dispute and chargeback processes efficiently.
What You Need
• Bachelor’s degree with strong analytical thinking skills.
• Minimum of 2 years’ experience in payments and/or fraud management within a high-volume, online, consumer-facing environment.
• Familiarity with risk and payment management tools.
• Strong analytical skills and proficiency in Excel.
• Naturally curious with a strong desire for learning and growth.
• Positive, proactive, and solution-oriented mindset.
• Excellent communication and interpersonal skills
• Fluency in written and spoken English
What Makes You Eligible
• Willing to travel up to 5% domestically and internationally.
• Willing to work from a home office anywhere in the USA.
• Flexibility to collaborate with colleagues across multiple time zones (Europe, Brazil, U.S. East/West Coast)
• Successfully complete background investigation and drug screen as a condition of employment.
What We Offer
• Competitive wellness benefits and 401K Retirement Savings plan.
• An inclusive and diverse work environment that fosters and encourages career development opportunities.
• Flexible work schedule with a culture encouraging work-life integration and collaboration in a global environment.
• Professional development opportunities through HARMAN University’s business and leadership academies and extensive course catalog.
• Tuition Reimbursement.
• Access to employee discounts on world-class HARMAN products (JBL, Harman/Kardon, etc.).
• “Be Brilliant” employee recognition and rewards program.
Apply Now
Apply Now
ePayments play a vital role in how we interact with our consumers and sits at the heart of our eCommerce business. As an ePayments & Fraud Analyst, you’ll help drive sustainable growth while safeguarding Harman against fraud in the US market.
You’ll be part of Harman’s Global ePayments & Fraud team and report directly to the Global ePayments & Fraud Manager. This is a highly collaborative role with significant impact across the organization.
What You Will Do
• Support daily ePayments operations, including payment processing and fraud detection.
• Monitor and analyze sales transactions to identify suspicious activity, and report on key ePayments and fraud KPIs (weekly, monthly, and ad hoc).
• Identify vulnerabilities, trends, and improvement opportunities across our fraud and payment ecosystem.
• Manage investigation requests from law enforcement in partnership with Legal and Data Protection teams.
• Liaise with external payment service providers (e.g., Adyen, PayPal, Klarna).
• Drive continuous process improvements to enhance performance and reduce risk.
• Collaborate closely with internal stakeholders to optimize payment flows and mitigate risk across markets.
• Review declined transactions and work to reduce false‑positive declines.
• Handle dispute and chargeback processes efficiently.
What You Need
• Bachelor’s degree with strong analytical thinking skills.
• Minimum of 2 years’ experience in payments and/or fraud management within a high-volume, online, consumer-facing environment.
• Familiarity with risk and payment management tools.
• Strong analytical skills and proficiency in Excel.
• Naturally curious with a strong desire for learning and growth.
• Positive, proactive, and solution-oriented mindset.
• Excellent communication and interpersonal skills
• Fluency in written and spoken English
What Makes You Eligible
• Willing to travel up to 5% domestically and internationally.
• Willing to work from a home office anywhere in the USA.
• Flexibility to collaborate with colleagues across multiple time zones (Europe, Brazil, U.S. East/West Coast)
• Successfully complete background investigation and drug screen as a condition of employment.
What We Offer
• Competitive wellness benefits and 401K Retirement Savings plan.
• An inclusive and diverse work environment that fosters and encourages career development opportunities.
• Flexible work schedule with a culture encouraging work-life integration and collaboration in a global environment.
• Professional development opportunities through HARMAN University’s business and leadership academies and extensive course catalog.
• Tuition Reimbursement.
• Access to employee discounts on world-class HARMAN products (JBL, Harman/Kardon, etc.).
• “Be Brilliant” employee recognition and rewards program.
Apply Now
Apply Now