[Entry Level/No Experience] Netflix Data Entry Remote Jobs

The External Support Engineer is responsible for helping and supporting external content creation teams that use the tools provided by the internal development team. They are the bridge between the content teams and the tools engineering team. They are the first point of contact when content teams run into issues with tools; and filter issues and feedback to the tools team.nnEssential Functions/Responsibilitiesnu2022 Provide technical support to content/external teams in regards to use of content toolsnu2022 Create reference materials and provide training to get external teams up to speed with the toolsetnu2022 Solve and debug possible issues with tools and workflows to quickly resolve issues for usersnu2022 Escalate more complex or problematic issues to the tool development team, and work with production to track these issues in JIRAnu2022 Advocate for tools, workflow improvements, and suggestions from external teamsnu2022 Partner with other engineers to develop tools and processes that improve efficiency and qualitynu2022 Guide or lead cross-disciplinary dialogs to drive features from initial concept to completionnu2022 Exemplify reliability, accountability, and professionalism in all work-related interactionsnnSkills and Abilitiesnu2022 Ability to read and understand C# codenu2022 Good written and verbal communication, including working with external partnersnu2022 Positive attitude and ability to receive and provide objective and constructive feedbacknu2022 Excellent organization skillsnu2022 Self motivating; able to prioritize and manage numerous requests simultaneouslynnEducation and Experiencenu2022 Computer Science or related degree, or equivalent work experiencenu2022 Experience supporting a live service or tool environmentnu2022 Unity 3D game and tool development experiencenu2022 Experience with Jira, Confluence, or other defect tracking softwarenu2022 iOS and Android mobile development experiencenu2022 5 years' experience in delivering production-level code in a professional environmentnnPosition Type/Expected Hours of WorknOur core hours are 10:00am to 6:00pm cst, which means you should be available for meetings etc. during this time.nOther DutiesnnPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.nnSalary range descriptionnnAt Netflix, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and consider your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location.nnThe overall market range for roles in this area of Netflix is typically $150,000 - 325,000

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