Entry Level Remote Customer Service Representative (Saskatchewan)

Remote Full-time
Employer Industry: Business Process Outsourcing (BPO)

Why Consider This Job Opportunity...
• Competitive starting compensation commensurate with experience, with regular reviews and raises based on tenure and performance
• Earn paid time off, paid holidays, and paid training opportunities
• Regular incentives including monetary rewards and prizes such as electronics and trips
• Medical, Dental, and Vision Coverage options available after 90 days of employment
• Opportunity for career advancement within a fun and engaging work environment
• Casual dress code that promotes a comfortable workplace atmosphere

What To Expect (Job Responsibilities)
• Listen to customers, understand their needs, and resolve customer issues effectively
• Utilize systems and technology for account management tasks
• Identify sales opportunities and apply sales skills to enhance customer experiences
• Explain and position products and processes to customers
• Appropriately escalate customer dissatisfaction to the managerial team

What Is Required (Qualifications)
• Must be 18 years of age or older
• High school diploma or equivalent
• Excellent organizational, written, and oral communication skills
• Ability to type swiftly and accurately (20+ words per minute)
• Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)

How To Stand Out (Preferred Qualifications)
• Knowledge of Windows operating system
• Strong aptitude for conflict resolution, problem-solving, and negotiation
• Ability to thrive in a fast-paced environment with frequent changes
• Excellent interpersonal skills and the ability to build relationships with teams and customers

#BusinessProcessOutsourcing #CustomerService #CareerGrowth #CompetitiveCompensation #TeamEnvironment

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