Entry Level Customer Support Representative
At RCA Partners youll have the opportunity to make a massive impression at one of the worlds leading telecommunications and sales firms. From the second you step through our doors, youll perform meaningful work youre passionate about, with the support and resources necessary to succeed. We provide a collaborative, team-based environment that gives all of our Entry Level Customer Support Representatives an opportunity to shine because we value what makes each of our employees unique. Our Entry Level Customer Support Representatives strive to provide an excellent customer experience and they promote this idea throughout the company. Be the reason why our customers find a brighter solution while building the future you have always dreams of!
Entry Level Customer Support Representative Responsibilities:
Build rapport with customers by providing professional, courteous, and genuine service
Identify and resolve any potential needs the customer may have by educating them on services provided and any sales promotions
Meet or exceed business production goals and sales objectives as established by upper management
Reveal opportunities to cross-sell and/or upsell additional products and services offered by our clients
Collaborate with management, customer service associates, and sales teams to stay updated on new products, services, sales, or policy changes
Represent our clients with rectitude by compiling with all company-mandated policies and procedures
Foster strong relationships with new customers to maintain a high level of client satisfaction
Entry Level Customer Support Representative Requirements:
Experience in customer service or sales in a high-volume environment
Excellent organizational and planning abilities
The ability to thrive under pressure and in an ever-changing environment
Clear and effective oral communication skills with the ability to effectively explain complex issues
Exceptional active listening skills and the ability to leverage probing question
An enthusiastic, ambitious, and charismatic personality
The ability to build rapport with customers of varying personalities
The ability to work flexible hours
High School Diploma/GED required, Bachelor Degree Preferred!
Reliable transportation is a must!
Job Type: Full-time
Pay: $800.00 - $1,300.00 per week
Benefits:
401(k)
Schedule:
Day shift
Monday to Friday
Weekends as needed
Ability to Commute:
Anaheim, CA (Required)
Ability to Relocate:
Anaheim, CA: Relocate before starting work (Required)
Work Location: In person
Apply Now
Entry Level Customer Support Representative Responsibilities:
Build rapport with customers by providing professional, courteous, and genuine service
Identify and resolve any potential needs the customer may have by educating them on services provided and any sales promotions
Meet or exceed business production goals and sales objectives as established by upper management
Reveal opportunities to cross-sell and/or upsell additional products and services offered by our clients
Collaborate with management, customer service associates, and sales teams to stay updated on new products, services, sales, or policy changes
Represent our clients with rectitude by compiling with all company-mandated policies and procedures
Foster strong relationships with new customers to maintain a high level of client satisfaction
Entry Level Customer Support Representative Requirements:
Experience in customer service or sales in a high-volume environment
Excellent organizational and planning abilities
The ability to thrive under pressure and in an ever-changing environment
Clear and effective oral communication skills with the ability to effectively explain complex issues
Exceptional active listening skills and the ability to leverage probing question
An enthusiastic, ambitious, and charismatic personality
The ability to build rapport with customers of varying personalities
The ability to work flexible hours
High School Diploma/GED required, Bachelor Degree Preferred!
Reliable transportation is a must!
Job Type: Full-time
Pay: $800.00 - $1,300.00 per week
Benefits:
401(k)
Schedule:
Day shift
Monday to Friday
Weekends as needed
Ability to Commute:
Anaheim, CA (Required)
Ability to Relocate:
Anaheim, CA: Relocate before starting work (Required)
Work Location: In person
Apply Now