Entry Level Customer Service (Work From Home)
About Us
We are the only 100% union-label supplemental benefits company in the world.
For over 60 years, we have provided supplemental and permanent benefit programs to hardworking families.
We proudly serve a client base of more than 40,000 unions and associations internationally.
Our focus is helping members understand their available benefits and providing long-term financial protection.
Daily Responsibilities
Handle inbound and outbound calls with members
Schedule and confirm appointments
Present benefit options to union members who have requested information
Use basic computer systems to manage client information
Complete required paperwork and digital forms
Follow quality-control standards to ensure accuracy
Participate in ongoing training and leadership development
Qualifications
Strong verbal communication skills
Excellent customer service and relationship-building abilities
Positive, upbeat attitude with strong energy
Comfortable interacting with individuals and groups
Able to maintain professional customer relationships
Customer service or sales experience is preferred, but not required
Able to communicate effectively with management, team members, and clients
Team-oriented and coachable
Legally authorized to work in the U.S. or Canada
Benefits
Full benefits package
100% remote work
Flexible schedule with work-from-home options
Weekly pay
Performance-based monthly bonuses
Opportunity to qualify for company-sponsored trips to destinations such as the Bahamas, Cancun, Las Vegas, and other yearly convention locations
We are the only 100% union-label supplemental benefits company in the world.
For over 60 years, we have provided supplemental and permanent benefit programs to hardworking families.
We proudly serve a client base of more than 40,000 unions and associations internationally.
Our focus is helping members understand their available benefits and providing long-term financial protection.
Daily Responsibilities
Handle inbound and outbound calls with members
Schedule and confirm appointments
Present benefit options to union members who have requested information
Use basic computer systems to manage client information
Complete required paperwork and digital forms
Follow quality-control standards to ensure accuracy
Participate in ongoing training and leadership development
Qualifications
Strong verbal communication skills
Excellent customer service and relationship-building abilities
Positive, upbeat attitude with strong energy
Comfortable interacting with individuals and groups
Able to maintain professional customer relationships
Customer service or sales experience is preferred, but not required
Able to communicate effectively with management, team members, and clients
Team-oriented and coachable
Legally authorized to work in the U.S. or Canada
Benefits
Full benefits package
100% remote work
Flexible schedule with work-from-home options
Weekly pay
Performance-based monthly bonuses
Opportunity to qualify for company-sponsored trips to destinations such as the Bahamas, Cancun, Las Vegas, and other yearly convention locations