Entry-Level Benefits Manager
Who We Are
We are a long-established benefits organization that works with union members, associations, and member-based groups across North America and internationally. For more than 60 years, we have helped working families access supplemental and permanent benefit programs designed to provide added security and long-term protection.
Our focus is on delivering clear information, professional guidance, and dependable support to members who are looking to better understand the options available to them.
About the Role
This is a people-focused position built around communication, service, and relationship-building. You will connect with members who have requested information, schedule appointments, and guide them through available benefit programs in a clear, professional, and supportive way.
Responsibilities
Handle inbound and outbound calls with members
Schedule and conduct member appointments
Present benefit information by phone or virtual meeting
Answer questions and provide clear guidance
Assist with digital forms, applications, and documentation
Maintain accurate records and follow quality standards
Participate in ongoing training, mentorship, and leadership development
Qualifications
Strong verbal communication skills
Positive, professional, and energetic attitude
Comfortable building rapport with individuals and families
Confident speaking with people by phone or video
Customer service, sales, or client support experience is an asset
Able to work well independently and with a team
Organized, reliable, and comfortable using basic digital tools
Legally authorized to work in the United States or Canada
What We Offer
Full benefits package
100% remote work opportunity
Flexible scheduling options
Weekly compensation
Monthly performance-based bonuses
Ongoing training and leadership development
Supportive team environment
Opportunity to qualify for annual company convention trips to destinations such as the Bahamas, Cancun, Las Vegas, and more
We are a long-established benefits organization that works with union members, associations, and member-based groups across North America and internationally. For more than 60 years, we have helped working families access supplemental and permanent benefit programs designed to provide added security and long-term protection.
Our focus is on delivering clear information, professional guidance, and dependable support to members who are looking to better understand the options available to them.
About the Role
This is a people-focused position built around communication, service, and relationship-building. You will connect with members who have requested information, schedule appointments, and guide them through available benefit programs in a clear, professional, and supportive way.
Responsibilities
Handle inbound and outbound calls with members
Schedule and conduct member appointments
Present benefit information by phone or virtual meeting
Answer questions and provide clear guidance
Assist with digital forms, applications, and documentation
Maintain accurate records and follow quality standards
Participate in ongoing training, mentorship, and leadership development
Qualifications
Strong verbal communication skills
Positive, professional, and energetic attitude
Comfortable building rapport with individuals and families
Confident speaking with people by phone or video
Customer service, sales, or client support experience is an asset
Able to work well independently and with a team
Organized, reliable, and comfortable using basic digital tools
Legally authorized to work in the United States or Canada
What We Offer
Full benefits package
100% remote work opportunity
Flexible scheduling options
Weekly compensation
Monthly performance-based bonuses
Ongoing training and leadership development
Supportive team environment
Opportunity to qualify for annual company convention trips to destinations such as the Bahamas, Cancun, Las Vegas, and more