Enrollment Specialist, Online College

Remote Full-time
Description

The Admission Specialist for Loyola Online in City College will serve as the point contact to ensure efficient and timely processing of all admissions decisions for online undergraduate programs. The Admissions Specialist will also assist with Loyola Online’s financial aid and student financial services processes. This will include educating students about their aid and payment options, while promoting a greater understanding of financial policies and wellness through student contact, meetings, and information sessions. This is position works on Loyola University New Orleans Main Campus.

Hybrid Schedule

Maximum of days performing remote work would typically be 1 day a week, with possibility of 2 days per week. Hybrid schedule would be in effect around 6 months after the start date. Hybrid schedule start date may be before or after 6 months depending on evaluation of performance and business needs.

Examples of Duties
• Manage, review, evaluate, and process online undergraduate admissions applications for admissions decisions.
• Contact applicants regarding their applications as applicable. Collaborate with team members on the application follow-up process.
• Assess, evaluate and post college credit into Colleague for online transfer applicants.
• Responsible for the upkeep of all applications and supporting documents for the online population including requesting, verifying, and posting transcripts, corrections, deferrals and withdrawals as well as requests from main campus students wanting to move to an online program.
• Efficiently and quickly coordinate online re-admit application processes, input data from non-Loyola academic transcripts, and maintain and organize documentation to present re-admit applicant files to the Admissions Review Committee for admissions decisions.
• Assist prospective students, applicants, and admitted students by responding to their inquiries by email, text, phone, or Zoom. Document all student outreach and interactions in Slate.
• Provide financial aid information to prospective students. Discuss and answer general student questions as it relates to their overall financial aid offer and payment options.

B. Additional Responsibilities:
• Performs other duties as assigned or necessary.

Typical Qualifications
• Bachelor's degree required.
• Minimum of two years of experience in Admissions/Financial Aid/Enrollment Management
• Demonstrated ability to work independently and in a collaborative team environment.
• Ability to deliver effective results, meet tight deadlines, and targets.
• Strong attention to detail and propensity for accuracy.
• Ability to adapt to new and rapidly changing situations.
• Demonstrated problem-solving and time management skills.
• Excellent organizational and interpersonal skills. Ability to advise and provide solutions to problems.
• Ability to manage a dynamic daily schedule and deliver short term results while maintaining a long-term perspective and moving the college forward towards its strategic enrollment goals.
• Knowledge of Slate, Colleague, data integration and college enrollment processes are preferred.
• Ability to work nights and weekends as needed.

Physical Requirements:
• Ability to perform job duties with or without reasonable accommodations.

In accordance with the Campus Security Act as amended, Loyola University publishes annually and distributes to members of the academic community, and upon request to prospective (students/employees), an annual security report. That report includes current policies and procedures of the University Police Department for the reporting of campus crimes, notifying the campus community of occurrence of campus crimes, policies regarding access to campus buildings, the enforcement authority of the University Police Officers and their relationship to local police. University policies on the possession, use and sale of alcohol and illegal drugs are outlined. The Campus sexual Assault Program and policy is described. Campus crime statistics as defined under this law for the last three calendar years are included. A copy of this report may be secured from the (Office of Admissions), (Office of Human Resources), or from the University Police Department.

Loyola University New Orleans does not unlawfully discriminate on the basis of race, color, gender, sexual orientation, age, religion, disability, veteran's status or national origin in its educational programs or activities, including employment and admissions. At the same time, Loyola cherishes its right to seek and retain personnel who will make a positive contribution to its religious character, goals, and mission in order to enhance the Jesuit, Catholic tradition.

Agency Loyola University - New Orleans

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