Enrollment Representative I

JOIN UHA’S TEAM We focus on your health and pay 100% for your family's medical insurance and provide 20 days of paid personal time off during your first year! Department: Employer Services FLSA Status: Full Time, -Non-Exempt Salary Level: 2 Salary range: $17.19/hr - $20.63/hr Enrollment Representative I Primary Purpose: The Enrollment Coordinator supports day-to-day enrollment operations by processing eligibility updates, maintaining accurate records, and providing timely assistance to internal teams, members, and employer groups. This role ensures a smooth and efficient enrollment experience through strong attention to detail and responsive customer service. Key Responsibilities: • Process enrollments, eligibility updates, and terminations accurately and on time • Review submissions for completeness and follow up on missing information • Respond to enrollment-related inquiries and support issue resolution • Manage incoming emails, efax, mail, and voicemail • Prepare and send correspondence, including ACRs and denial letters • Maintain reports, tracking logs, and documentation • Provide basic support for Online Employer Portal users • Assist with scanning, filing, and record maintenance • Collaborate with team members to support daily operations Required Qualifications: • High school diploma or equivalent • 1+ year of customer service experience • Strong data entry and computer skills (Microsoft Office) • Excellent attention to detail and organization • Strong communication and time management skills Preferred Qualifications: • Associate degree • Experience in healthcare enrollment, eligibility, or insurance Working Conditions: Service center environment with a moderate noise level Frequent sitting, standing, walking, stooping, reaching, seeing, hearing, and speaking Daily use of a computer, keyboard, mouse, monitor, telephone, and other standard office equipment Ability to occasionally lift and/or move up to 20–25 pounds **This position is eligible for remote (work-from-home) arrangements, based on business needs and company policy. Competitive compensation & excellent benefits offered Visit our website at to apply and for details about vacant positions An Equal Opportunity Employer