Engineering Technician
Job Title: Engineering Technician
Location: Aurora, CO
Position Type: Contracted – 06 Months
Work Type: 100% Remote
Pay Range: $29/-hr on W2.
Job ID: 171170
Job Description:Delivers service and support to our customers which includes Preventive Maintenance of Multivendor Products.
This support will include troubleshooting and repair of minor issues related to maintenance requirements, post maintenance testing and calibration.
Will need to be able to manage and build relationships with third-party vendors who will perform onsite PM's and repairs.
Represents the face of companies to the customer and drives best-in-class customer service, responsiveness and professionalism in all customer interactions.
Duties and Responsibilities:Provide scheduled preventative maintenance for contract customer
Drive toward zero service recalls
Complete assigned preventive maintenance calls at customer site within prescribed time frame and established performance standards
Demonstrate knowledge of and adherence to service agreement provisions to provide adequate billing information to the customer
Educate and promote the purchase of training, support, software, laboratory services products, consumables and field installed computer hardware/software upgrades
Maintain updated documentation around dispatch, inventory and service support functions of the job
Perform timely uploads and downloads of required data to ensure the integrity of service system(s)
Accountable for assigned company assets to include Tools, test equipment (MTE),telecommunication equipment, assigned service parts inventory, etc.
Manage appropriate levels of inventory to ensure adequate supply and records are maintained
Proactively develop technical and soft skills to maintain and enhance Company’s value proposition to the customer
Display exceptional written and verbal communication skills and actively interface with peers and customers
Develop organization awareness of other functional groups and product lines to
direct customers or others to appropriate resources
Seek higher level certification through participation in company sponsored training & development offerings
Complete all administrative tasks to include but not limited to time reporting, LMS trainings, etc..
Ability to travel by air, vehicle and/or other means of transportation as business requires
Must have a valid driver’s license; While performing the duties of this job, the employee must safely operate a motor vehicle at all times
Basic Qualifications:Associate degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, Information Technology or related discipline including military
experience.
Preferred Requirements:Associate’s degree
Experience in HVAC, refrigeration and facilities maintenance is a plus
Experience using Microsoft 365
Exposure to analytical equipment and/or lab environment
Knowledge of laboratory safety practices
Certification of company training on equipment
Strong interpersonal skills; team player with customer satisfaction focus Ability to follow written and verbal directions, read and understand technical bulletins and service manuals, work under time constraints, maintain alertness and concentration, work safely with potential electrical, chemical, radiologic, and biologic hazards using universal precautions
Ability to communicate clearly and effectively with peers, managers, customers and other technical support professionals is critical to successful performance in this role
The physical demands defined are representative of those that must be met by an employee to successfully perform the essential functions of this job:Regularly be required to walk, stand, sit and talk or hear; to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms.
Occasionally required to climb or balance; stoop, kneel, crouch, or crawl. Frequently lift and/or move up to 50 pounds, and occasionally lift or move weights up to 100 pounds.
Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus this role requires
About Us:
Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU.
IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at https://intelliprogroup.com/.
Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.
Location: Aurora, CO
Position Type: Contracted – 06 Months
Work Type: 100% Remote
Pay Range: $29/-hr on W2.
Job ID: 171170
Job Description:Delivers service and support to our customers which includes Preventive Maintenance of Multivendor Products.
This support will include troubleshooting and repair of minor issues related to maintenance requirements, post maintenance testing and calibration.
Will need to be able to manage and build relationships with third-party vendors who will perform onsite PM's and repairs.
Represents the face of companies to the customer and drives best-in-class customer service, responsiveness and professionalism in all customer interactions.
Duties and Responsibilities:Provide scheduled preventative maintenance for contract customer
Drive toward zero service recalls
Complete assigned preventive maintenance calls at customer site within prescribed time frame and established performance standards
Demonstrate knowledge of and adherence to service agreement provisions to provide adequate billing information to the customer
Educate and promote the purchase of training, support, software, laboratory services products, consumables and field installed computer hardware/software upgrades
Maintain updated documentation around dispatch, inventory and service support functions of the job
Perform timely uploads and downloads of required data to ensure the integrity of service system(s)
Accountable for assigned company assets to include Tools, test equipment (MTE),telecommunication equipment, assigned service parts inventory, etc.
Manage appropriate levels of inventory to ensure adequate supply and records are maintained
Proactively develop technical and soft skills to maintain and enhance Company’s value proposition to the customer
Display exceptional written and verbal communication skills and actively interface with peers and customers
Develop organization awareness of other functional groups and product lines to
direct customers or others to appropriate resources
Seek higher level certification through participation in company sponsored training & development offerings
Complete all administrative tasks to include but not limited to time reporting, LMS trainings, etc..
Ability to travel by air, vehicle and/or other means of transportation as business requires
Must have a valid driver’s license; While performing the duties of this job, the employee must safely operate a motor vehicle at all times
Basic Qualifications:Associate degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, Information Technology or related discipline including military
experience.
Preferred Requirements:Associate’s degree
Experience in HVAC, refrigeration and facilities maintenance is a plus
Experience using Microsoft 365
Exposure to analytical equipment and/or lab environment
Knowledge of laboratory safety practices
Certification of company training on equipment
Strong interpersonal skills; team player with customer satisfaction focus Ability to follow written and verbal directions, read and understand technical bulletins and service manuals, work under time constraints, maintain alertness and concentration, work safely with potential electrical, chemical, radiologic, and biologic hazards using universal precautions
Ability to communicate clearly and effectively with peers, managers, customers and other technical support professionals is critical to successful performance in this role
The physical demands defined are representative of those that must be met by an employee to successfully perform the essential functions of this job:Regularly be required to walk, stand, sit and talk or hear; to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms.
Occasionally required to climb or balance; stoop, kneel, crouch, or crawl. Frequently lift and/or move up to 50 pounds, and occasionally lift or move weights up to 100 pounds.
Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus this role requires
About Us:
Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU.
IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at https://intelliprogroup.com/.
Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.