Engagement Manager

We are an applied AI lab building end-to-end software agents.We’re the makers of Devin, the first AI software engineer. Cognition is building collaborative AI teammates that enable engineers to focus on more interesting problems and empower engineering teams to strive for more ambitious goals.Our team is small and talent-dense. Among our founding team, we have world-class competitive programmers, former founders, and leaders from companies at the cutting edge of AI—including Scale AI, Cursor, Waymo, Tesla, Lunchclub, Modal, Google DeepMind, and Nuro.Building Devin is just the first step—our hardest challenges still lie ahead. If you’re excited to solve some of the world’s biggest problems and build AI that can reason through real-world tasks, apply to join us.About the RoleAt Cognition, customers are our highest priority. Engagement Managers (EMs) are strategic operators who drive deep adoption and success across our most important enterprise accounts. You’ll be responsible for growing consumption within strategic customers by ensuring they achieve exceptional outcomes with Devin.You’ll act as a trusted advisor to senior leaders, designing and executing engagement plans that unlock organic, scalable growth. In this role, you’ll build centers of excellence within accounts and set up enablement programs that empower thousands of engineers to accelerate usage. You’ll turn early wins into long-term, enterprise-wide impact.You’ll thrive in this role if you’ve worked closely with technical organizations before—whether through consulting, customer success, solutions engineering, or technical program management—and if you’re motivated by high ownership and fast execution.In this role, you will:Drive consumption within our largest accounts by identifying new opportunities for Devin to contribute to their engineering goalsOversee onboarding and rollout to thousands of engineers, ensuring successful deploymentBuild centers of excellence within accounts and empower them through tailored enablement programsOwn the rollout and adoption of new features and capabilities within your accountsCreate effective feedback loops between customers, product, and engineeringIdentify technical risks, dependencies, and constraints early; develop mitigation strategies and contingency plans in partnership with Deployed EngineersRequirements for the role:Degree in a STEM fieldProven track record in strategic, enterprise-facing roles and building and expanding client relationshipsStrong technical acumen and ability to build deep relationships with both technical leadership and end usersStructured, analytics-driven problem solverThrive in ambiguous, fast-changing environments—you move quickly and grow quicklyDemonstrated ability to learn exceptionally fastYou might excel if you…have successfully sourced and closed large, complex enterprise software dealshave worked as a software engineerpreviously founded a startupare a competitive, highly ambitious person who loves working in high-intensity environments

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