ENERGY SERVICES DATA ENTRY CLERK - REMOTE | WFH - FULL-TIME POSITION WITH MAKING OPPORTUNITY COUNT (MOC), A NON-PROFIT HUMAN SERVICES AGENCY

Remote Full-time
Join the Team at Making Opportunity Count: Where Passion Meets Purpose

Welcome to Making Opportunity Count (MOC), a dynamic non-profit human services agency dedicated to fostering positive change in the lives of individuals and families in Fitchburg, MA. Our organization is built on a foundation of compassion, empathy, and a shared passion for making a lasting impact. As a valued member of our team, you will play a crucial role in supporting our Energy Services Programs and contributing to our mission of enhancing community growth and promoting holistic well-being.

Position Overview: ENERGY SERVICES DATA ENTRY CLERK - REMOTE | WFH

We are seeking a highly organized and detail-oriented Data Entry Clerk to join our team remotely. As a Data Entry Clerk, you will be responsible for maintaining accurate and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. This is a fantastic opportunity to work with a dedicated team, make a meaningful difference in the community, and enjoy a range of fantastic benefits.

Key Responsibilities:


Data Entry and Record-Keeping: Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline.
Email and Document Management: Monitor emails, log documents, and communications in the Monday.com platform upon receipt.
Database Management: Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc.
File Organization and Maintenance: Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements.
Collaboration and Communication: Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services.
Administrative Support: Assist with various clerical duties, such as filing, mailings, phone coverage, etc.
Remote Work and Availability: Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed.
Training and Development: Attend all required staff meetings, supervision, training, and contractual meetings, and participate in mandatory agency training and other relevant professional development activities.
Confidentiality and Data Security: Ensure strict confidentiality is maintained in all aspects of the role.


Requirements and Qualifications:

To be successful in this role, you will need:


Education and Experience: Associate degree or equivalent professional experience. Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes.
Additional Qualifications: Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education.
Language Skills: Bilingual in Spanish preferred.


Skills and Competencies:

To excel in this role, you will need:


Attention to Detail: High level of accuracy and attention to detail in data entry and record-keeping.
Organizational Skills: Ability to maintain organized digital and paper files, and prioritize tasks effectively.
Communication Skills: Excellent communication and collaboration skills, with the ability to work effectively with program staff and other stakeholders.
Technical Skills: Proficiency in database management systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc.
Time Management: Ability to manage time effectively, prioritize tasks, and meet deadlines.


Career Growth Opportunities and Learning Benefits:

At Making Opportunity Count, we are committed to supporting the growth and development of our team members. As a Data Entry Clerk, you will have access to:


Training and Development: Mandatory agency training and other relevant professional development activities.
Mentorship and Support: Ongoing supervision and support from experienced team members.
Career Advancement: Opportunities for career advancement and professional growth within the organization.


Work Environment and Company Culture:

At MOC, we pride ourselves on a dynamic and supportive work environment that values:


Collaboration and Teamwork: A culture of collaboration and teamwork, where everyone is valued and respected.
Innovation and Creativity: A willingness to innovate and try new approaches to achieve our mission.
Diversity and Inclusion: A commitment to diversity, equity, and inclusion, and a welcoming environment for all team members.


Compensation, Perks, and Benefits:

We offer a comprehensive compensation package, including:


Competitive Salary: A competitive salary range for this role.
Health and Wellness: Health, Dental, FSA, and Vision Insurance, as well as a range of wellness programs.
Paid Time Off: Generous paid time off to relax and recharge.
Flexible Work Arrangements: Hybrid work opportunities and flexible work arrangements to suit your lifestyle.
Student Loan Forgiveness: Student loan forgiveness programs to help ease your student loan burden.
Tuition remission programs to support your ongoing education and development.
Employer-Sponsored Retirement: Employer-sponsored retirement plan contributions to secure your future.
Pet Insurance: Pet insurance to ensure your furry friends receive the best care.
Employee Discounts: Exclusive discounts and perks to support your well-being and lifestyle.


Conclusion:

If you are a motivated and detail-oriented individual with a passion for making a difference, we encourage you to apply for this exciting opportunity as a Data Entry Clerk with Making Opportunity Count. As a valued member of our team, you will play a crucial role in supporting our Energy Services Programs and contributing to our mission of enhancing community growth and promoting holistic well-being. We look forward to hearing from you!

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