Energy / Account Manager

Resource Innovations is seeking an Energy / Account Manager to join our growing team in Davenport or Des Moines, IA. As an Energy Manager with Resource Innovations, you will assist commercial and industrial utility customers implement energy-saving projects (e.g. upgrades to the facility’s lighting, HVAC, refrigeration, compressed air, process equipment systems) by providing end-use customer account management, project identification, evaluation, and management services for utilities. Energy Managers (i.e., account manager / sales engineers) work directly with utility client account managers and their commercial and industrial customers to promote the program, drive participation, and maximize energy savings to achieve program goals. The Energy Manager team collaborates with the engineering and business management teams to deliver a complete suite of program services to our clients.Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change. Duties and Responsibilities:Provide program-level support to the client, customers, and contractorsThink big picture and support the goal to influence customers to be energy efficientDemonstrate emotional intelligence and listening skills, and make wise recommendations/decisions quickly, despite ambiguityServe as a trusted advisor and communications liaison to external teams (utility representatives, utility customers and contractors) and internal teams (business management and engineering)Earn and maintain client and customer trust to continually build relationships and implement energy savings recommendationsDevelop a strategic sales plan with strategies and tactics to maximize the delivery of savings for your service areaMaximize program participation, identify project opportunities, provide immediate program, business, and technical services to customersProactively find and deliver value – anticipate current and future program needs whenever possibleTrack outreach interactions and forecasted projects in a CRMProactively manage projects that begin to stagnate and take appropriate action to close the projectAssist customers in identifying and managing projectsIdentify energy-saving projects through discussions with customers and contractors, review of available information (e.g., BAS screenshots, controls sequences, PIDs, drawings, and nameplate photos), on-site visits, etc.Recognize opportunities to involve engineers to assist with project identification for more complex systemsEffectively screen opportunities to ensure project eligibility and viabilityCommunicate the value of identified projects to motivate and influence the customer’s decision-making processAssist customers in prioritizing and managing the collection of identified energy-saving opportunitiesEliminate customer barriers to project implementationOther duties as assigned.