Employees Retirement System Examiner 2, SG-12(NYHELPS) Item#7175(53)

Remote Full-time
About the position

The Employees' Retirement System Examiner 2 position at the New York State Comptroller's Office is a full-time role focused on confirming eligibility and processing retirement benefit payments for members and retirees. This position requires interpreting and applying relevant laws and regulations, overseeing transaction processing, and ensuring compliance with policies. The role also involves supervising office assistants and providing technical guidance, making it essential for maintaining the integrity of the retirement system operations.

Responsibilities
• Confirm eligibility and initial benefit payments by interpreting and applying appropriate New York State and Local Retirement System Law, policy, and regulation.
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• Perform adjustments involving complex mathematical equations.
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• Determine benefit eligibility for members and retirees.
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• Finalize retirement benefit payments.
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• Receive and respond to the full range of inquiries from stakeholders.
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• Oversee the processing of transactions.
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• Develop and test modifications to existing automated correspondence and calculations due to changes in the law.
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• Review and prepare member cases related to the New York State & Local Retirement Systems.
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• Process retirement calculations that require application of specialized law and procedures.
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• Function as technical supervisor of Office Assistants and ERSE 1s.
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• Review calculations and work completed by staff and ensure compliance with all relevant policies, rules, regulations, and laws.
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• Ensure the prompt and accurate processing of work unit assignments.
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• Act as the unit's liaison with other units.

Requirements
• Two years of experience performing tasks such as reconciling accounts, calculating payments, collecting and analyzing statistics, or explaining policy or benefit information to the public.
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• An associate degree (or higher) can be substituted for two years of the required specialized experience.
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• Must be currently reachable on the appropriate eligible list for this title or eligible to transfer to this title under Section 70.1 of the Civil Service Law.
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• For 70.1 transfer, must have one year of permanent competitive, or 55-b/55-c service in an approved title for transfer allocated to an SG-10 or above.

Nice-to-haves
• Ability to prepare, understand and interpret written materials.
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• Excellent interpersonal skills both over the telephone and in-person.
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• Good organizational and problem-solving skills.
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• Ability to contribute to an inclusive and diverse work environment.

Benefits
• Telecommuting allowed after initial 8 weeks based on performance and operational needs.
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• Compressed workweek allowed.

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