Employee Listening & Engagement Specialist

KPMG is a global leader in audit, tax, and advisory services, and they are seeking an Employee Listening & Engagement Specialist to enhance employee experience through effective feedback programs. The role involves analyzing employee sentiment and engagement, developing project plans, and providing actionable insights to leadership based on survey results.ResponsibilitiesAct as a subject matter expert on Qualtrics including understanding technical aspects and practical operationDevelop project plans and timelines for key initiatives like Talent Reviews, Upward Feedback, Pulses and Frequent listening initiative, testing new processes, and incorporating feedback for future improvementsDevelop and maintain different PowerBI dashboards across the performance and engagement team portfolioManipulate data to enable effective decision-making within the organization and using qualitative and quantitative methods to analyze employee feedback Employee Experience Listening Survey Tools, such as the Global People Survey (GPS), Pulse surveys, and Lifecycle surveysSupport interpreting survey results and preparing comprehensive reports to provide actionable insights to leadership and HR teams on employee feedback trends and insightsTroubleshoot technical issues on the different platforms our COE handlesSkillsExperience in research, survey design and methodology, and data analytics1-3 years of experience in employee listening, HR, or a similar roleAbility to solve problems and troubleshoot technical issues related to our survey platform or other tools managed by the COEStrong analytical skills and the ability to translate data into strategic recommendationsExperience with survey platforms such as Qualtrics or similarExcellent communication and interpersonal skills and ability to build relationships with cross-functional teams in a hybrid working environmentWritten and oral fluency in EnglishBenefitsMay be eligible for bonus awardsComprehensive and competitive Total Rewards programAdjustments or accommodations to help you perform at your bestCompany OverviewKPMG LLP is the Canadian member firm of KPMG International. It was founded in 1993, and is headquartered in Toronto, Ontario, CA, with a workforce of 10001+ employees. Its website is https://home.kpmg.com/ca/en/home.html.



Apply Now