Email and Chat Support
VGW is an interactive entertainment company looking for an Email and Chat Support to join their Customer Service team in Manila. The role involves providing friendly and professional assistance to customers via email and live chat, addressing inquiries, and resolving issues. The ideal candidate will have at least 2-3 years of experience in Customer Service, excellent communication skills, and a positive attitude.RequirementsAt least a minimum of 2 – 3 years experience in the Customer Service fieldExperience in email and/or chat support is requiredExposure to fraud or risk management is a plusExcellent communication skills both verbal and writtenStrong problem-solving abilities and attention to detailTeam player with a strong sense of responsibility and commitment to customer satisfactionKnowledge of common help desk/ticketing solutions and a working experience in CRM tools such as Zendesk, a plusBenefitsCompetitive compensationPerks and benefitsFlexible work arrangementOpportunities for learning and career advancementHealthy balance between personal life and careerOriginally posted on Himalayas
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