eLearning Content Development Specialist II

Job Description: • Design and develop course content, provide eLearning guidance, consultative services, and liaison with key stakeholders and subject matter experts to develop course specifications • Partner with Collections Training Manager to manage design/build documents and templates around highly engaging and interactive eLearning that meets company standards and learner needs • Manage a Learning Management System (LMS) and establish design standards completion records and reporting • Create and manage reporting mechanisms to track compliance, learning objectives and key metrics. • Educate and mentor peers on the use of a LMS and course authoring tools • Demonstrate expertise across all fields to deliver high value, on-demand training • Use innovative techniques and creative delivery mechanisms to reach a dispersed, global field organization and adopt new technologies as they arrive • Develop and prepare presentation materials; write, direct, edit videos and voice overs Requirements: • Degree qualified or equivalent experience (Instructional Design, Instructional Technology, Learning Design, Learning Development, Adult Learning) • 3+ years of progressive experience in instructional design and online course development or an equivalent role • Prior experience working in a complex operational or collection vendor network preferred and financial experience a plus • Hands-on experience with a variety of eLearning authoring tools required: Captivate, Canva, Articulate, Camtasia, Vyond, and Lessonly Video/Multimedia production and editing experience • Experience creating AI training simulations and Sandbox systems for hands on learning support • Possess a strong portfolio of e-learning and/or video work with instructional design examples that showcase strength in visual and graphic design • Experience with LMS Administration • Excellent listening and problem-solving skills with keen attention to detail and organizational skills • Excellent verbal and written communication skills, including training content development and presentations • Strong interpersonal skills with the ability to form successful relationships and collaborate with colleagues at all levels of the organization • Demonstrated success in managing multiple projects and competing priorities • Proactive thinking, constantly seeking improvement opportunities in work and the ability to simplify complex information • Thrives in a fast-paced environment with constant change and a rapidly growing team • Willing to travel up to 20% Benefits: • Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents • Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses • Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge • ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount