Education Technology Specialist

Spring Education Group is a multi-brand education network of superior private school institutions spanning infant care through high school. The network (currently composed of approximately 220 schools) brings together some of the best private school programs in the country, with proven track records educating children through unique and carefully crafted curricula. The primary function of the Education Technology Specialist position is to troubleshoot and maintain a variety of systems related to the setup, maintenance, and support of Spring Education Schools. Duties for this position include but are not limited to the Tier 2 support for Education Technology Applications, troubleshooting and ensuring accuracy of integrations of third party software, create documentation for processes and policies related to education technology, and assisting the Education Technology team with projects related to these systems. This position may also serve as a general technical support specialist during peak periods to assist our schools with technical tasks. The work is performed under supervision of the Education Technology System Administrator. Essential Duties and Responsibilities: Include, but are not limited to the following: • Provide technical (Help Desk) support to Edutech systems users. • Provide rostering support to third party software by use of software connections and/or spreadsheet import • Advise and help in implementation of technology during curriculum development. • Develop and create documentation and support materials for Edutech Systems • Work closely with other departments for collaborating IT projects. • Train other staff and stakeholders on technical issues as needed. • Light design and programming work related to system reports. • Operate a personal computer and manage servers using program applications appropriate to assigned duties. • Other duties outlined by the Education Technology System Administrator Qualifications: Minimum Qualifications: • A degree in an education / technology field or 3 years’ experience in a similar position. • Experience with various Education Technology systems • Clever/Powerschool/Schoology Preferred • Strong communication and collaboration skills showing success in working with people. • Experience/training in providing technical support • Perform a wide variety of duties and responsibilities with accuracy and speed under pressure of time sensitive deadlines. • Demonstrate integrity, ingenuity and inventiveness in the performance of assigned tasks. • Maintain important records efficiently and accurately while maintaining confidentiality. • Proficient knowledge of database structure with the ability to enter, manipulate, and report data. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. In general, this position requires an individual to frequently walk, stand, sit, squat, stoop, reach, kneel, rise from the floor, twist, listen, read, write, and speak the English language. In addition, this position often requires an individual to carry, lift, use repetitive or fine hand movements, and occasionally push, pull, or bend. This position is regularly required to hear and use clear vision with or without correction. Spring Education Group , including, but not limited to SEG Inc., and their affiliates (collectively “Company”) is an Equal Opportunity Employer. All qualified applicants for employment and employees are provided equal employment opportunities, including in recruitment, hiring, and assignment, without regard to actual or perceived race, color, religion and religious creed, sex (including pregnancy and related conditions), sexual orientation, gender identity, gender expression, marital or familial status, age, national origin, ancestry, disability, genetic information, military/veteran status, or any other classification protected by federal, state, or local law. The Company expressly prohibits any form of unlawful employee or student harassment or discrimination. Originally posted on Himalayas