eDiscovery Project Manager
Job Description
Summary
As an eDiscovery Project Manager (PM) at Array, you will be the driving force behind our client projects, serving as the primary point of contact and consultant for our clients. You will take lead to ensure seamless collaboration across a dynamic team to deliver exceptional service. Your role will be pivotal in managing client and project information, and you will work closely with internal departments to implement the best solutions for our clients' needs.
Responsibilities:
Manage end-to-end eDiscovery projects, including scope, resources, timelines, and risks.
Act as the primary client contact, ensuring clear communication and client satisfaction.
Leverage RelativityOne to optimise workflows for data processing and review.
Coordinate with legal teams, IT, and vendors to achieve project goals.
Maintain high-quality standards and provide training on RelativityOne features.
Qualifications
• Client Focus: Unwavering commitment to ensuring client satisfaction. Proficient at building and sustain high-touch exceptional client relationships with ESI and portfolio clients.
• eDiscovery: Strong proficiency and knowledge of the eDiscovery workflows and technologies. Capable to evaluate client needs and effectively solution to exceed expectations.
• Technical Proficiency: High aptitude with database programs, text editors, and review platforms.
• Relativity Expertise: Proficient knowledge of Relativity Processing and working knowledge of various Relativity features. RelativityOne Certiification e.g. Relativity Certified Administrator) preferred.
• Multitasking Ability: Excellent at managing multiple tasks with strong follow-through.
• Organizational Skills: Highly organized with a keen attention to detail.
• Communication Skills: Exceptional customer service, interpersonal, and communication skills.
• Flexibility: Availability to work extended hours and on a flexible schedule as needed.
• Team Collaboration: Proven ability to thrive in a team-based environment.
• Quality & Continuous Improvement minded: Strong analytical and problem-solving skills
What We Offer
• People-Focused Culture
• Competitive Pay & Quarterly Incentives
• Benefits & Wellbeing Programs
• Flexible Time Off & Remote Work Options
• Professional Development & Career Growth Opportunities
• Exposure to cutting-edge technology in the Legal Services Industry
Array is committed to providing equal employment opportunities to all individuals. We ensure that all hiring decisions are made without unlawful consideration of any person's race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, veteran status, disability, genetic information, marital status, citizenship, ancestry, or any other basis protected by applicable local, state, provincial, or federal law. We are dedicated to making our application process accessible. If you require an accommodation or assistance due to a disability, please notify us. Your request will be handled confidentially, and your application status will not be negatively affected. We strive to maintain a diverse, inclusive, and fair workplace where all team members are valued and respected.
All persons hired will be required to complete a comprehensive background check and provide proof of eligibility to work in the country of the job location.
Summary
As an eDiscovery Project Manager (PM) at Array, you will be the driving force behind our client projects, serving as the primary point of contact and consultant for our clients. You will take lead to ensure seamless collaboration across a dynamic team to deliver exceptional service. Your role will be pivotal in managing client and project information, and you will work closely with internal departments to implement the best solutions for our clients' needs.
Responsibilities:
Manage end-to-end eDiscovery projects, including scope, resources, timelines, and risks.
Act as the primary client contact, ensuring clear communication and client satisfaction.
Leverage RelativityOne to optimise workflows for data processing and review.
Coordinate with legal teams, IT, and vendors to achieve project goals.
Maintain high-quality standards and provide training on RelativityOne features.
Qualifications
• Client Focus: Unwavering commitment to ensuring client satisfaction. Proficient at building and sustain high-touch exceptional client relationships with ESI and portfolio clients.
• eDiscovery: Strong proficiency and knowledge of the eDiscovery workflows and technologies. Capable to evaluate client needs and effectively solution to exceed expectations.
• Technical Proficiency: High aptitude with database programs, text editors, and review platforms.
• Relativity Expertise: Proficient knowledge of Relativity Processing and working knowledge of various Relativity features. RelativityOne Certiification e.g. Relativity Certified Administrator) preferred.
• Multitasking Ability: Excellent at managing multiple tasks with strong follow-through.
• Organizational Skills: Highly organized with a keen attention to detail.
• Communication Skills: Exceptional customer service, interpersonal, and communication skills.
• Flexibility: Availability to work extended hours and on a flexible schedule as needed.
• Team Collaboration: Proven ability to thrive in a team-based environment.
• Quality & Continuous Improvement minded: Strong analytical and problem-solving skills
What We Offer
• People-Focused Culture
• Competitive Pay & Quarterly Incentives
• Benefits & Wellbeing Programs
• Flexible Time Off & Remote Work Options
• Professional Development & Career Growth Opportunities
• Exposure to cutting-edge technology in the Legal Services Industry
Array is committed to providing equal employment opportunities to all individuals. We ensure that all hiring decisions are made without unlawful consideration of any person's race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, veteran status, disability, genetic information, marital status, citizenship, ancestry, or any other basis protected by applicable local, state, provincial, or federal law. We are dedicated to making our application process accessible. If you require an accommodation or assistance due to a disability, please notify us. Your request will be handled confidentially, and your application status will not be negatively affected. We strive to maintain a diverse, inclusive, and fair workplace where all team members are valued and respected.
All persons hired will be required to complete a comprehensive background check and provide proof of eligibility to work in the country of the job location.