EAP Counselor (Employee Assistance Program)

Remote Full-time
Welcome to Aetna, a leading health care company that is dedicated to improving the lives of our members and employees. We are currently seeking a compassionate and skilled EAP Counselor to join our team and provide crucial support to our employees through our Employee Assistance Program. As an EAP Counselor, you will have the opportunity to make a positive impact on the well-being of our workforce by providing confidential counseling and resource referrals for personal and work-related issues. We are looking for individuals who are dedicated to helping others and have the necessary qualifications to excel in this role. If you are passionate about mental health and want to be a part of a supportive and dynamic team, we encourage you to apply for this position.

Provide confidential counseling services to employees through the Employee Assistance Program.

Offer support, guidance, and resources to employees facing personal or work-related issues.

Conduct assessments and develop treatment plans for employees seeking assistance.

Maintain accurate and detailed records of counseling sessions and referral information.

Collaborate with other members of the EAP team to ensure comprehensive and effective support for employees.

Stay up-to-date on mental health and wellness trends and research to continuously improve counseling services.

Maintain a compassionate and non-judgmental approach while working with employees from diverse backgrounds.

Adhere to ethical and professional standards in all interactions with employees and colleagues.

Participate in ongoing training and development to enhance counseling skills and knowledge.

Create a safe and confidential space for employees to discuss sensitive issues and concerns.

Demonstrate empathy and active listening skills to build trust and rapport with employees.

Utilize appropriate interventions and techniques to help employees address and manage their personal and work-related challenges.

Serve as a resource and referral source for employees seeking additional support and services.

Collaborate with company leaders and HR representatives to address systemic issues and promote a healthy work environment for employees.

Represent Aetna in a professional and positive manner, embodying the company's commitment to improving the lives of members and employees.

Aetna is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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