Dynamic Intake and Growth Coordinator - Driving Business Expansion and Client Success in Autism and Mental Health Services (Remote, Full-time)

Join Burnett Therapeutic Services (BTS) and Make a Lasting Impact At Burnett Therapeutic Services (BTS), we're dedicated to providing inclusive, client-focused services that empower families and build upon their strengths. As a leading mental health and autism services agency based in Napa, CA, we serve children and families across multiple counties, offering a wide range of services, including behavior therapy, family support, and skill-building programs. We're now seeking a highly skilled and passionate Intake and Growth Coordinator to join our team remotely and drive business growth while making a meaningful difference in the lives of individuals with autism and mental health challenges. About the Role As our Intake and Growth Coordinator, you will play a pivotal role in streamlining our intake process, identifying new business opportunities, and contributing to the growth of our dynamic organization. This is a unique chance to leverage your expertise, passion, and creativity to drive success and make a lasting impact. Key Responsibilities Intake Process: Efficiently manage the entire intake process from initial referral to client onboarding, ensuring timely and accurate documentation. Collaborate with insurance providers to secure necessary authorizations for new clients, minimizing delays in service delivery. Maintain accurate and up-to-date client records, adhering to regulatory compliance standards. Business Development and Growth: Identify and pursue new business opportunities, including expanding into new geographic areas or service lines. Cultivate strong relationships with referral sources, such as pediatricians, early intervention programs, and schools. Track and manage contracts to ensure timely renewal and compliance. Analyze key performance indicators to identify trends and inform strategic decision-making. Administrative Support: Assist with general administrative tasks, such as filing, scanning, and data entry. Manage multiple tracking sheets to monitor follow-up timelines. Utilize various software platforms, including Google Workspace, NPA, ABA Cloud to streamline workflows. Essential Qualifications and Skills To excel in this role, you should possess: 2+ years of experience in an Intake position at an ABA/Behavioral/Mental Health Services agency. Experience with Excel/Google Sheets, filtering, tracking, running pivot tables, and reporting key indicators. A go-getter attitude and a passion for business growth! Leadership skills to work effectively with a team. Strong organizational and time management skills. Excellent verbal and written communication skills. Ability to multitask and prioritize tasks effectively. Detail-oriented and able to work independently. Passion for helping individuals with autism and other developmental disabilities. Preferred Qualifications Bachelor's degree. Experience in a related field, such as business development or marketing. Knowledge of autism and mental health services. What We Offer At BTS, we provide a comprehensive benefits package and a supportive work environment that fosters growth and development. Our benefits include: Competitive Salary: $22.00 - $24.00 per hour. Benefits: Health, vision, dental insurance (for employees working 30+ hours/week). 401(k) and Aflac benefits. Flexible Schedule: Opportunity to balance work and personal life. Professional Development: RBT Certification support, CPR & First Aid Certification, internship/supervision for BCBA, LMFT, and LCSW. Wellness Resources: LifeCare Employee Assistance Program (including free counseling, referrals, and more). LifeMart Employee Discount Program. Career Growth: Internal promotion opportunities and certification support. Mileage Reimbursement: Between client homes. Work Environment and Company Culture At BTS, we pride ourselves on fostering an inclusive work environment where staff feel supported, valued, and encouraged to grow in their careers. Our company culture is built on the principles of diversity, equity, and inclusion, and we're committed to creating a dynamic, enriching workplace for everyone. As a remote team member, you'll have the flexibility to work from anywhere while being part of a collaborative and passionate team. Why Join BTS? By joining BTS, you'll become part of a dedicated team that's making a difference in the lives of individuals with autism and mental health challenges. You'll have the opportunity to drive business growth, develop your skills, and contribute to a mission that truly matters. If you're looking for a fulfilling career where you can make a lasting impact, we encourage you to apply now and become part of our team at Burnett Therapeutic Services! Ready to Take the Next Step? If you're a motivated and passionate professional looking for a new challenge, we want to hear from you! Apply now to join our team as an Intake and Growth Coordinator and start making a difference today. For more information about BTS and our current job openings, please visit: www.btsinc.services/careers Apply for this job