DTC Account Manager (Remote)
About Blue Wheel
Blue Wheel is a new breed of omni-channel digital commerce agency that services brands from "click to ship." Our integrated approach combines front-end marketing, advertising, and creative services with back-end operational support and fulfillment across direct-to-consumer, eRetail, and marketplace channels.
Our teams help brands grow across today's most important digital commerce platforms by combining deep channel expertise with proprietary technology, including our reporting and analytics platform, Companion. As we continue to expand our direct-to-consumer practice, we are looking for an experienced Paid Media Account Manager to join our team.
The Opportunity
As a Paid Media Account Manager, you will serve as the primary strategic partner and main point of contact for a portfolio of DTC clients. In this role, you will be responsible for managing client relationships, coordinating cross-functional teams, and ensuring the successful execution of paid media strategies that drive growth across channels such as search, social, and programmatic.
This role is highly collaborative and requires strong communication, project management, and strategic thinking skills. While you will work closely with internal specialists across Paid Media, Creative, Analytics, Owned and Earned Marketing, you will be responsible for ensuring all initiatives align with client goals and are delivered effectively.
The ideal candidate has strong experience within the paid media ecosystem and understands how the different components of performance marketing-campaign strategy, creative, audience targeting, and on-site experience-work together to drive results.
What You'll Do
Client Leadership & Relationship Management
Serve as the primary point of contact for a portfolio of DTC clients, building strong relationships and acting as a trusted advisor on paid media strategy
Lead regular client meetings, including performance reviews, strategic discussions, and quarterly business reviews
Ensure high levels of client satisfaction through proactive communication, strategic recommendations, and clear performance insights
Strategy & Performance Oversight
Translate client business goals into actionable paid media strategies across platforms including Google, Meta, TikTok, and other emerging channels
Monitor account performance and identify opportunities to improve efficiency, scale, and overall return on investment
Budget planning and performance forecasting by leveraging historical data, platform insights, and scenario-based thinking to guide investment decisions and growth strategies
Connect cross-functional teams to ensure strategies across paid, owned, and earned channels are aligned, cohesive, and driving toward shared client goals; translate these efforts into clear, digestible, and actionable recommendations
Provide data-driven insights and recommendations based on performance trends, testing results, and platform dynamics
Stay informed on platform updates and best practices across paid media and the broader digital marketing landscape as well as within the client's industry
Cross-Functional Collaboration & Account Growth
Coordinate closely with internal teams across Paid Media, Analytics, Creative, etc to ensure successful execution of client strategies
Manage timelines, priorities, and deliverables across multiple accounts while ensuring work is delivered on schedule
Identify opportunities to expand services and drive incremental growth for client accounts
Contribute to internal best practices and knowledge sharing across the Paid Media team
Proactively identify opportunities to retain and grow client revenue by uncovering gaps, recommending upsells, and introducing new solutions that align with client goals and broader business objectives
Who You Are
A strong communicator who can confidently lead conversations with clients and internal teams
Highly organized and capable of managing multiple projects and client priorities simultaneously
A strategic thinker who understands how paid media levers impact business performance
Collaborative and comfortable working across multiple teams and stakeholders
Curious and proactive about evolving trends and opportunities within the digital marketing landscape
Desired Skills & Experience
3–5 years of experience in digital marketing, paid media, or eCommerce account management
Experience developing or contributing to paid media strategies and media plans across platforms such as Google, Meta, TikTok, and other digital channels; strong understanding of how budget allocation, targeting, and creative drive performance outcomes
Experience managing or supporting paid media campaigns across search and social
Previous experience in a client-facing account management role, ideally within an agency or consulting environment
Strong understanding of performance marketing including campaign structure, audience strategy, creative testing, and performance analytics
Proactive and detail-oriented, with a strong ability to connect the dots across media, creative, and on-site performance data to deliver cohesive, actionable insights
Proven ability to manage multiple clients and projects simultaneously in a fast-paced environment
Strong project management and organizational skills
Ability to analyze performance data and translate insights into actionable recommendations
Excellent communication and presentation skills
Experience managing budgets, forecasts, and performance reporting preferred
Proficiency in Microsoft Excel, PowerPoint, and Canva
Bachelor's degree in Marketing, Business, Communications, or a related field preferred
Agency or consulting experience is strongly preferred
Blue Wheel operates and hires in the following states: CT, CO, FL, ID, IL, KS, MI, MN, NJ, NY, OR, PA, TN, TX, and WA
Apply To This Job
Blue Wheel is a new breed of omni-channel digital commerce agency that services brands from "click to ship." Our integrated approach combines front-end marketing, advertising, and creative services with back-end operational support and fulfillment across direct-to-consumer, eRetail, and marketplace channels.
Our teams help brands grow across today's most important digital commerce platforms by combining deep channel expertise with proprietary technology, including our reporting and analytics platform, Companion. As we continue to expand our direct-to-consumer practice, we are looking for an experienced Paid Media Account Manager to join our team.
The Opportunity
As a Paid Media Account Manager, you will serve as the primary strategic partner and main point of contact for a portfolio of DTC clients. In this role, you will be responsible for managing client relationships, coordinating cross-functional teams, and ensuring the successful execution of paid media strategies that drive growth across channels such as search, social, and programmatic.
This role is highly collaborative and requires strong communication, project management, and strategic thinking skills. While you will work closely with internal specialists across Paid Media, Creative, Analytics, Owned and Earned Marketing, you will be responsible for ensuring all initiatives align with client goals and are delivered effectively.
The ideal candidate has strong experience within the paid media ecosystem and understands how the different components of performance marketing-campaign strategy, creative, audience targeting, and on-site experience-work together to drive results.
What You'll Do
Client Leadership & Relationship Management
Serve as the primary point of contact for a portfolio of DTC clients, building strong relationships and acting as a trusted advisor on paid media strategy
Lead regular client meetings, including performance reviews, strategic discussions, and quarterly business reviews
Ensure high levels of client satisfaction through proactive communication, strategic recommendations, and clear performance insights
Strategy & Performance Oversight
Translate client business goals into actionable paid media strategies across platforms including Google, Meta, TikTok, and other emerging channels
Monitor account performance and identify opportunities to improve efficiency, scale, and overall return on investment
Budget planning and performance forecasting by leveraging historical data, platform insights, and scenario-based thinking to guide investment decisions and growth strategies
Connect cross-functional teams to ensure strategies across paid, owned, and earned channels are aligned, cohesive, and driving toward shared client goals; translate these efforts into clear, digestible, and actionable recommendations
Provide data-driven insights and recommendations based on performance trends, testing results, and platform dynamics
Stay informed on platform updates and best practices across paid media and the broader digital marketing landscape as well as within the client's industry
Cross-Functional Collaboration & Account Growth
Coordinate closely with internal teams across Paid Media, Analytics, Creative, etc to ensure successful execution of client strategies
Manage timelines, priorities, and deliverables across multiple accounts while ensuring work is delivered on schedule
Identify opportunities to expand services and drive incremental growth for client accounts
Contribute to internal best practices and knowledge sharing across the Paid Media team
Proactively identify opportunities to retain and grow client revenue by uncovering gaps, recommending upsells, and introducing new solutions that align with client goals and broader business objectives
Who You Are
A strong communicator who can confidently lead conversations with clients and internal teams
Highly organized and capable of managing multiple projects and client priorities simultaneously
A strategic thinker who understands how paid media levers impact business performance
Collaborative and comfortable working across multiple teams and stakeholders
Curious and proactive about evolving trends and opportunities within the digital marketing landscape
Desired Skills & Experience
3–5 years of experience in digital marketing, paid media, or eCommerce account management
Experience developing or contributing to paid media strategies and media plans across platforms such as Google, Meta, TikTok, and other digital channels; strong understanding of how budget allocation, targeting, and creative drive performance outcomes
Experience managing or supporting paid media campaigns across search and social
Previous experience in a client-facing account management role, ideally within an agency or consulting environment
Strong understanding of performance marketing including campaign structure, audience strategy, creative testing, and performance analytics
Proactive and detail-oriented, with a strong ability to connect the dots across media, creative, and on-site performance data to deliver cohesive, actionable insights
Proven ability to manage multiple clients and projects simultaneously in a fast-paced environment
Strong project management and organizational skills
Ability to analyze performance data and translate insights into actionable recommendations
Excellent communication and presentation skills
Experience managing budgets, forecasts, and performance reporting preferred
Proficiency in Microsoft Excel, PowerPoint, and Canva
Bachelor's degree in Marketing, Business, Communications, or a related field preferred
Agency or consulting experience is strongly preferred
Blue Wheel operates and hires in the following states: CT, CO, FL, ID, IL, KS, MI, MN, NJ, NY, OR, PA, TN, TX, and WA
Apply To This Job