Document Production Associate

Remote Full-time
The Document Production Associate position is responsible for providing word processing and/or document production services for our clients. Shift: M-F 1:30 pm – 10:00 pm Pay: $16.50/hour plus 10% shift differential Job qualifications High school diploma or equivalent Minimum (1) year document production experience preferably in a legal, banking or large corporate environment Skilled in the use MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills Familiar with other software programs for editing and/or creating documents Strong attention to detail; able to work on multiple projects simultaneously Must have good organizational skills Must be able to meet deadlines and complete all projects in a timely manner Ability to handle sensitive and/or confidential documents and information Able to exercise good judgment to make decisions that conform to business needs and policy Good problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level Ability to maintain professional composure when working with immediate deadlines Ability to work both independently and collaboratively as part of a team Ability to work in a fast paced environment Ability to communicate professionally both verbally and in writing Must be self-motivated with a positive attitude Proven customer service skills are required in order to create, maintain and enhance customer relationships Longevity driven by innovation In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years. Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments. We’re always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.



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