Document Control and Training Coordinator

About the position

The Document Control & Training Coordinator is an administrative support role that is responsible for the accurate maintenance of training records and ensuring employees are trained on the most current approved procedures and requirements. This role works closely with our Training Manager, Quality Manager, and Director of Engineering to support technical onboarding, ongoing training, and document control processes across the organization

Responsibilities
• Maintain, organize, and archive controlled records in Docuclass (software) in accordance with approved procedures, retention schedules, and quality requirements
• Receive, index, scan, upload, and route documents to appropriate repositories, ensuring accuracy, completeness, version control, and proper metadata assignment
• Create and maintain electronic records and folders supporting personnel, project, training, and quality documentation
• Perform routine checks of records to ensure completeness, traceability, and audit readiness
• Support document retrieval requests for internal reviews, audits, and regulatory or client inquiries
• Maintain confidentiality and integrity of sensitive and controlled information
• Coordinate training activities and learning assignments for new and existing personnel
• Interface with Training Lead, Quality Manager, Training Lead, and Director of Engineering to ensure required learning tracks are assigned and completed based on role requirements
• Assign, track, and monitor training completion in LearnerWeb ( Web based Learning Management Platform)
• Load and maintain internal and external procedures in LearnerWeb to ensure staff are trained on the most current approved versions
• Coordinate updates to training assignments when procedures, standards, or work instructions are revised
• Support onboarding and offboarding by ensuring training records and related documentation are complete and properly stored
• Assist with responding to training-related audit or compliance inquiries
• Coordinate with internal stakeholders to resolve document or training record discrepancies
• Provide administrative support related to document control and training activities
• Other duties as assigned

Requirements
• 1–3 years of experience in an administrative support role.
• Proficiency with MS Office Suite (Word, Excel, Outlook, PowerPoint);
• Clear, professional written and verbal communication skills.
• Collaborative, team-oriented approach with a customer-service mindset.
• Comfortable working in a dynamic environment where priorities may shift quickly.
• This is a hybrid position, 2-3 days mandatory in-office. Naperville, IL location.

Benefits
• Medical, dental, and vision insurance, life insurance, and generous paid time off (PTO).
• 401(k) plan with a 5% company match.
• Flexible hybrid work schedule (work-from-home and office).

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