Dispatcher-Part time, Weekends only

Remote Full-time
Employment Type: Part-Time

Schedule: Friday 5pm-12am, Saturday and Sunday 8am-8pm

Will train in office for 1 week and then switch to remote work

Pay Based on Experience: $15-$17/hr.

Are you a detail-oriented and organized individual with a knack for problem-solving? Do you thrive in fast paced environments and enjoy coordinating logistics? If so, we want you to be our next Dispatch Service Coordinator!

ABOUT US:

At SRV Refrigeration, we provide exceptional service and support to our clients. We specialize in HVAC-Refrigeration services and we’re looking for a Dispatch Service Coordinator to help us streamline operations and enhance customer satisfaction.

Key Responsibilities:
β€’ Coordinate and schedule service calls and deliveries for technicians and drivers
β€’ Maintain accurate records of dispatch activities, service requests, and customer interactions.
β€’ Communicate effectively with team members, customers, and vendors to ensure timely service delivery.
β€’ Monitor and track service progress and address any issues that arise during dispatching.
β€’ Utilize dispatch software and other tools to optimize routes and improve efficiency.
β€’ Provide exceptional customer service by addressing inquiries and resolving concerns promptly.

Qualifications:
β€’ Previous experience in dispatch coordination or related role (2+ years preferred)
β€’ Excellent organizational and multitasking skills
β€’ Strong communication abilities, both verbal and written.
β€’ Proficient in using dispatch software and Microsoft Office Suite
β€’ Ability to work independently and as part of a team
β€’ High school diploma or equivalent; additional certifications in logistics or management is a plus.

What we offer:
β€’ Competitive salary and benefits package.
β€’ Opportunities for professional growth and development.
β€’ A supportive and collaborative work environment.
β€’ Paid vacations and holidays since day 1
β€’ Benefit packages available for full-time employees after 60 days-Medical, Dental, Vision, Life and Short-term Disability

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