Discharge Coordinator

First Canadian Title Company Limited is committed to the success of each employee and fosters a diverse and inclusive environment. The Discharge Coordinator will process discharge requests, ensure compliance with provincial requirements, and respond to customer inquiries while maintaining a focus on customer service and risk management policies. Responsibilities Carry out the administration of department programs and services, including document preparation, document registration and response to customer inquiries within established timeframes Read and understand search of title from multiple provinces Resolution of file deficiencies or customer service issues while adhering to risk management policies and elevating to the Manager or Underwriting where required Action internal reporting within established deadlines Accountable to maintain current knowledge on all corporate and lender policies and procedures and apply as applicable Skills Law Clerk, Real Estate or Mortgage experience is required (1-3 Years Related Experience) Excellent communication, organization and time management skill Detail oriented and proven ability to multi-task in a fast-paced environment Team player who can work with minimal supervision Strong customer service skills with a focus on building relationships Benefits Comprehensive benefits that include Employee and Family Assistance Program (EFAP) and Wellness Essentials Group retirement savings plan with company match Paid holidays and generous paid time off Hybrid work arrangements Paid volunteer opportunities and charitable donation matching Employee recognition programs that include referral incentives Potential for performance-based incentives The opportunity to participate in our stock purchase plan And more! Company Overview First American provides financial services through its Title Insurance and Services segment and its Specialty Insurance segment. It was founded in 1889, and is headquartered in Santa Ana, California, USA, with a workforce of 10001+ employees. Its website is