Disaster Recovery Support Specialist

Description:
• Assist in the coordination and establishment of disaster recovery programs and business resumption planning across mainframe and client server platforms;
• Coordinate and monitor simulation testing across all platforms;
• Design and administer programs to include policies, standards, guidelines, training programs, and a viable quality assurance process for disaster recovery;
• Facilitate the preparation of an organization-wide business resumption plan;
• Maintain and improve the IT Service Continuity processes and tools used to protect critical business processes from the potential damage or loss that may be caused as a result of a disruption to the service;
• Develop and maintain supporting infrastructure and application IT Service Continuity recovery plans and risk mitigation strategies;
• Assess change efforts that may impact State’s ability to maintain resiliency;
• Identify likely contingency scenarios that may jeopardize State’s system availability; develop and maintain response plans procedures to respond to these scenarios; train employees and service providers to ensure their readiness to these scenarios;
• Plan and coordinate disaster recovery tests including actual failover events, emergency response simulations, tabletop exercises, and documentation reviews; measure capability against defined program KPIs, processes, procedures, and policies to manage State’s IT Service Continuity ability to meet defined business requirements; Monitor and report on ability to meet performance targets and service levels; monitor and report investigation results of breaches of availability targets and service non-availability, and track and report on required remedial action;
• Report on tracking KPIs and dashboards to provide management with data that provides measures of success.

Requirements:

Benefits:



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