Director, Strategic Programs – Product Organization

Remote Full-time
Job Description:
• Drive the strategic programs office within the Product organization, ensuring portfolio-level visibility and execution of critical NPI and GTM scaling initiatives
• Lead end-to-end program governance for major launches and lifecycle updates, including business case alignment, readiness tracking, and post-launch performance reviews
• Partner with Product Management, Marketing, Sales, and Enablement to define launch readiness criteria, success metrics, and integrated go-to-market plans
• Establish and continuously improve the Product Lifecycle Management framework—from incubation through launch, scale, sustain, and end-of-life
• Facilitate executive operating cadences (steering committees, launch reviews, quarterly business reviews) to ensure alignment on priorities, milestones, and outcomes
• Develop and maintain dashboards and analytics to measure go-to-market velocity, adoption, and lifecycle performance KPIs
• Drive process improvements that enhance product scalability and operational excellence across all product lines
• Serve as the connective tissue between product strategy and GTM teams to ensure decisions are data-driven and customer-informed
• Manage cross-functional risk escalations and proactively identify dependencies that impact release timelines or commercial success

Requirements:
• 10+ years of experience in product strategy, product operations, or program leadership within a SaaS or technology organization
• Proven track record driving complex, cross-functional product launches and lifecycle programs at scale
• Deep understanding of Product Lifecycle Management (from ideation through EOL) and GTM processes for SaaS or platform products
• Demonstrated success aligning product, marketing, sales, and enablement around shared launch and scaling metrics
• Experience establishing or maturing NPI frameworks and governance mechanisms across global organizations
• Strong understanding of SaaS business models, including ARR/CARR metrics, adoption drivers, and customer lifecycle motions
• Excellent communication and stakeholder management skills; ability to influence and align senior leaders across functions
• Bachelor’s degree in Business, Engineering, or a related field; MBA preferred.

Benefits:
• Voluntary healthcare coverage in applicable countries
• Paid time off
• Flexible paid time off
• Holidays
• Generous caregiver and parental leaves
• Life and disability insurance
• Health benefits including medical, dental, vision, and prescription drug coverage
• 401k plan with 100% vested company contributions

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