Director, Strategic Programs – Product Organization

Job Description: • Drive the strategic programs office within the Product organization, ensuring portfolio-level visibility and execution of critical NPI and GTM scaling initiatives • Lead end-to-end program governance for major launches and lifecycle updates, including business case alignment, readiness tracking, and post-launch performance reviews • Partner with Product Management, Marketing, Sales, and Enablement to define launch readiness criteria, success metrics, and integrated go-to-market plans • Establish and continuously improve the Product Lifecycle Management framework—from incubation through launch, scale, sustain, and end-of-life • Facilitate executive operating cadences (steering committees, launch reviews, quarterly business reviews) to ensure alignment on priorities, milestones, and outcomes • Develop and maintain dashboards and analytics to measure go-to-market velocity, adoption, and lifecycle performance KPIs • Drive process improvements that enhance product scalability and operational excellence across all product lines • Serve as the connective tissue between product strategy and GTM teams to ensure decisions are data-driven and customer-informed • Manage cross-functional risk escalations and proactively identify dependencies that impact release timelines or commercial success Requirements: • 10+ years of experience in product strategy, product operations, or program leadership within a SaaS or technology organization • Proven track record driving complex, cross-functional product launches and lifecycle programs at scale • Deep understanding of Product Lifecycle Management (from ideation through EOL) and GTM processes for SaaS or platform products • Demonstrated success aligning product, marketing, sales, and enablement around shared launch and scaling metrics • Experience establishing or maturing NPI frameworks and governance mechanisms across global organizations • Strong understanding of SaaS business models, including ARR/CARR metrics, adoption drivers, and customer lifecycle motions • Excellent communication and stakeholder management skills; ability to influence and align senior leaders across functions • Bachelor’s degree in Business, Engineering, or a related field; MBA preferred. Benefits: • Voluntary healthcare coverage in applicable countries • Paid time off • Flexible paid time off • Holidays • Generous caregiver and parental leaves • Life and disability insurance • Health benefits including medical, dental, vision, and prescription drug coverage • 401k plan with 100% vested company contributions