Director, Product Delivery – Implementations

Job Description: • Oversee all Commercial Compliance implementation team members • Own and continuously refine the Commercial Compliance implementation methodology. • Establish standardized governance frameworks including steering committee structures, RAID management processes, milestone gating, and scope controls. • Lead, mentor, and develop Implementation Leads, Project Managers, and functional configuration specialists. • Establish and monitor delivery KPIs, including on-time project completion, budget adherence, and resource utilization. • Serve as executive escalation point for high-risk or complex enterprise implementations. • Partner with Product Management to align implementation readiness with product roadmap and regulatory updates. Requirements: • 10+ years of experience in SaaS implementation, product delivery, or professional services leadership. • 5+ years of people leadership experience managing managers and cross-functional teams. • Proven success leading enterprise implementations in regulated industries. • Strong knowledge of life sciences commercial compliance (e.g., CMS Open Payments, EFPIA, FMV governance, HCP engagement frameworks) preferred. • Experience overseeing system integrations and data migrations in cloud-based environments. • Bachelor’s degree required; PMP or equivalent certification preferred. Benefits: • Merit-based compensation – Competitive base salary plus bonus • Work from anywhere – Roles are open to candidates located anywhere in the US (United States) • Unlimited PTO (Paid Time Off), including Paid Holidays and Sick Leave • 401k+ Match • Comprehensive health, dental, and vision insurance • Paid Parental Leave • Health and wellness perks including life & disability insurance, healthcare funding options like FSAs (Flexible Spending Accounts) and HSAs (Health Savings Account), Dependent Care, an EAP (Employee Assistance Program) program, discounts, Learning and Development