Director, Patient Accounting

City/State Norfolk, VA Work Shift First (Days) Overview: Overview The Director of Patient Accounting is responsible for planning, policy, and implementation of all functions relating to the financial goals of Patient Accounting and Collections including insurance billing, insurance follow-up, patient collection, customer service, managed care underpayment, recoveries, correspondence, scanning of documents, management of credit balances, administration of the Sentara charity and indigent assistance program, AR reporting and cash posting. This responsibility includes all corporate compliance relating to billing and collection services. The Director of Patient Accounting is responsible for third party relationships affecting Patient Accounting, including free clinics, managed care contracting and managed care payer relationships. This responsibility also includes screening, selecting, managing and reporting results of third-party vendors that are participating in any revenue cycle activities. The Director is responsible for the design, development and implementation of process improvement systems, operation enhancement tools and control reports for all revenue cycle departments as well as the control and management of department budgets. . Education Bachelor's Degree (preferred) Certification/Licensure n/a Experience Accounts Receivable experience (10 years). Coding experience (10 years). Collection Management (10 years). Managed Care Contracting (10 years). Patient Account Manager (10 years). Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down – $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.