Director of Revenue Operations

About CanalsCanals is a fully remote, profitable startup transforming the industrial supply chain ($10T industry) with AI. Our platform seamlessly integrates with the systems distributors already use, automating tedious tasks and reducing failure points in moving physical goods across the globe. We’re an 80-person team (~50 in engineering), located across North and South America. The RoleWe’re looking for a Director of Revenue Operations to build and scale the RevOps function at Canals. This role sits at the center of our go-to-market engine; owning systems, data, and operating cadence across Sales, Marketing, and Customer Success.You’ll partner closely with the Head of Operations and GTM leadership to design the infrastructure that powers our growth, while staying hands-on in execution. This is a high-impact role for someone who thrives in fast-moving, early-stage environments and wants to build from zero to one.What You’ll DoBuild & scale RevOpsEstablish and own the RevOps function across systems, analytics, process, and enablementDefine priorities, operating rhythms, and roadmaps aligned to company growth goalsLay the foundation for future team hiring (and manage early hires as we scale)Create a culture of ownership, speed, and high standardsOwn GTM systems & dataOwn and optimize the GTM tech stack (HubSpot, sequencing tools, enrichment tools, automation)Maintain clean data, clear account ownership, and structured pipeline hygieneDesign workflows, integrations, and automations that improve rep efficiencyEnsure data integrity across the full lead-to-revenue lifecycleDrive GTM strategy & executionPartner with leadership on segmentation, territory design, and pipeline strategyTranslate growth targets into clear operating plans, KPIs, and leading indicatorsBuild and run forecasting processes with high accuracy and fast variance analysisEstablish a consistent weekly, monthly, and quarterly business cadenceAnalytics & insightsBuild dashboards and reporting that leadership trusts for decision-makingDeliver clear insights on pipeline health, conversion, and revenue performanceIdentify bottlenecks and recommend data-driven improvements across the funnelProcess & alignmentStandardize and document the lead-to-customer journeyImplement scalable pipeline governance and stage definitionsDrive cross-functional alignment across Sales, Marketing, and CSEnsure new processes are adopted and measurableCommissions & performanceDesign and administer commission plans and incentive structuresEnsure commissions are accurate, transparent, and paid on timeSupport compensation planning aligned to company goalsWhat You’ll BringTypically, 7–10+ years in RevOps / Sales Ops at high-growth B2B SaaS companiesTrack record of building or scaling RevOps functions (systems, process, and analytics)Deep CRM ownership (HubSpot preferred or Salesforce): pipeline management, account ownership, and reportingExperience running forecasting and pipeline analytics with executive-level visibilityStrong operator mindset and comfortable being both strategic and hands-onHigh ownership, detail-oriented, and biased toward actionExperience working closely with founders or executive teamsExperience with commissions tools and compensation designWhy Join CanalsReal-world impact: your work improves global supply chains, saving customers time and reducing waste.Strong engineering culture: we invest in quality and documentation to keep moving fast sustainably.Culture of ownership: moving fast while putting quality first.Remote-first, flexible work environment across North and South America.Stellar product-market fit with tons of customer love.All star team with diverse backgrounds to collaborate with and learn from.Canals.ai is an equal opportunity employer. In addition to EEO being the law, it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age.

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