Director of Operations - Property Management and Maintenance

Job Title: Director of Operations - Property Management and Maintenance Location: Remote with site visits in the Greater Boston area Salary: $80,000-$100,000 Skills: 8+ years of progressive experience in property management operations, heavy hands-on maintenance experience About the Real Estate Company / The Opportunity: Join a dynamic leader in the Real Estate sector, where a commitment to operational excellence and tenant satisfaction drives long-term success. This opportunity is ideal for a seasoned property management executive who thrives on scaling operations, optimizing performance, and leading high-performing teams. The position offers the chance to impact portfolios across residential, multifamily, and HOA properties—working alongside forward-thinking professionals who value collaboration and growth. Responsibilities: • Lead, mentor, and develop Property Managers, Leasing Managers, and Coordinators across multiple markets. • Oversee day-to-day operations for residential, multifamily, and HOA properties, ensuring high standards of service and performance. • Drive portfolio results to meet key metrics such as days on market, occupancy rates, and rent collection targets. • Manage client escalations and foster strong owner and tenant relationships to maximize satisfaction. • Partner effectively with Maintenance, Leasing, and Finance teams to ensure seamless operations. • Implement and improve workflows and technology systems, supporting the scalability of property management operations. Must-Have Skills: • 8+ years of progressive experience in property management operations. • Extensive experience with managing property maintenance • Experience with multifamily and/or HOA portfolio • Experience managing a scattered large portfolio • Exceptional team leadership, client relations, and operational management skills. Nice-to-Have Skills: • CPM (Certified Property Manager) or ARM certification. • HOA management experience Apply tot his job