Director of Operations – Imaging and Therapy

Job Description: • Provide highest levels of customer engagement and support to drive partnership operational performance. • Focus on delivering an exceptional customer experience through excellent communications and engagement. • Lead relationship development across the customer’s organization and gain participation in strategic customer input sessions to identify and drive key goals for customer success. • Work closely across business lines to ensure transparency of project inputs, outputs, issues, concerns, and roadblocks. • Provide accessible and efficient response to concerns and problems. • Support overarching Enterprise Services Operations Team as needed. Requirements: • BS/BA in a medical field, engineering/technology or business administration with healthcare background preferred. • Minimum of 5 years of professional experience with a background driving operations, business, or performance in a healthcare environment. • Clinical or healthcare institution administration experience is preferred. • Ability to travel regionally 20% of the time. • Polished demeanor with strong executive presence. • Strong analytical skills and business acumen. • Ability to accurately assess key business metrics and situations from a “general manager’s” point of view. • Effective at structured problem solving and critical thinking. • Strong problem-solving skills and able to implement innovative solutions to customer problems. • Ability to analyze client commercial capabilities, identify root cause and growth tool opportunities. • Experience maintaining flexible approach when faced with business or client course corrections. • Naturally curious spirit, and insatiable appetite for learning. • PMP and Lean Six Sigma certification is a plus. Benefits: • medical insurance • dental insurance • vision insurance • 401(k) retirement plan • life insurance • long-term and short-term disability insurance • paid parking/public transportation • paid time off • paid sick and safe time Apply tot his job