Director of Inland Marine Underwriting

Location: Remote Work Model We’re a team of employees who are passionate about delivering best-in-class customer service and innovation in the industry. We prioritize integrity, relationships, and excellence in all aspects of our work. Our employees can fully utilize their talents and bring their best selves to work. We believe who you are is just as important as what you do! Join us as the Inland Marine Underwriting Lead, where you’ll build inland marine specialization and drive profitable growth. In this pivotal role, you’ll collaborate across teams, sharpen underwriting strategy and expertise, and build high-impact agency relationships to position Central as a market leader in inland marine. How You’ll Make an Impact Lead inland marine underwriting specialization and coordinate expertise in loss control and claims Develop short and long-range operational and strategic plans and objectives to ensure consistency and integration with overall corporate strategy
Advance underwriting expertise through class-of-business tailored risk selection and coverage application
Drive systems development and workflow solutions for optimal handling of Inland Marine risks
Define profit plans in collaboration with underwriting and regional leadership in order to meet profitability and pricing adequacy metrics
Responsible for technical file handling and compliance with state requirements and company procedures across the underwriting teams
Meet assigned budget targets
Develop/define agency engagement objectives to support growth and strong agency partnerships
Manage staffing and resources within and across underwriting teams to meet service standards
Effectively work with leaders in our Regional Office, Distribution, Claims, and Finance to ensure a successful product placement
Advance Underwriting expertise through class-of-business tailored risk selection, and coverage application
Train, develop, and mentor underwriters on Inland Marine specialization
Establish a dedicated Inland Marine Underwriting unit to handle larger, complex Inland Marine opportunities
Effectively coach, develop and push the department toward success
Effectively evaluate performance of the department, leaders, and individuals on the team
Assign appropriate projects to staff and monitor for execution Research and develop selection, pricing, and coverage for inland marine Research and compare offerings against market competition for coverage, terms, and pricing methodology Develop and refine pricing tools to assist underwriters
Develop and maintain underwriting guidance for inland marine Develop new business opportunities with new and existing agents
Build and maintain strong relationships with insureds, focusing on the most challenging and high-profile accounts
Coordinate compliance with individual state underwriting rules and regulations as needed Serve as technical resource and expert, providing direction on inland marine risks
Collaborate with the large construction team, staff underwriters, and regional underwriting teams on inland marine risks
Develop and implement inland marine training for internal and external audiences
Build personal inland marine expertise through continuing education, designations, and construction specific conferences Actively engage with agency personnel to provide value added services to the agency and their clients – educational presentations, sales presentations, client / job site visits, and pre-renewal meetings
Provide prompt and professional service to our agents and insureds
Develop and maintain excellent rapport with our agents, insureds, and Central employees
Be an active presence in the marketplace, building credibility for Central in the construction industry
Analyze books of business and make recommendations for improvement What You'll Bring Bachelor’s degree in related field and 8 years of Inland Marine Underwriting experience including 2 years of management experience Or 10 years of Inland Marine Underwriting experience including 2 years of management experience Valid driver’s license Knowledge of Commercial Lines coverages and policies in assigned states
Strong leadership skills, including coaching, team-building, and conflict resolution
Advanced project management skills including time and risk management, resource prioritization, and project structuring
Ability to professionally interact with our agents and insureds
Ability to investigate, gather facts and information, and analyze coverage
Understand the importance of capturing data
Possess an innovative and continuous improvement mindset
Possess a positive, professional, cooperative, and quality-conscious service attitude
Ability to work under pressure, deal with interpersonal conflict, and handle a heavy workload
Possess analytical and problem-solving skills
Must be available for travel, including overnight travel
Possess verbal and written communication skills, including negotiation, presentation, and influence skills
Ability to understand Central Insurance’s policies and processes Preferred Achieved or actively pursuing the CRIS (Construction Risk and Insurance Specialist) designation
Successful completion of one or more professional designations: CPCU or CIC Total Rewards
Central establishes base pay based on several factors including labor market data and an evaluation of candidate qualifications relative to role requirements. Base pay is one component of a comprehensive total rewards package designed to support employees’ financial, health, career, and retirement objectives. Central provides extensive health and wellness benefits to promote flexibility, work-life balance, and long-term financial security. For more information, see Central Insurance Benefits

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