Director of Human Resources

About Young & Associates Young & Associates is a progressive team of management consultants dedicated to the success of financial institutions by providing consulting, outsourcing, and educational services to community financial institutions nationwide and overseas. In nearly 50 years, we have grown and expanded our product and service offerings to include all of the major areas of banking, including risk management, capital planning, strategic planning, mergers and acquisitions, branching and expansion, loan review, marketing, compliance, quality control, human resources, and information technology. Through affiliations with state and national banking associations, we also provide educational seminars and training to more than 3,000 bankers each year. Job Summary: The Director of Human Resources plays a dual role, with approximately 80% of time dedicated to providing billable human resources consulting services to clients of Y&A to generate revenue, and 20% focused on internal human resources leadership. This role serves as a trusted advisor to client organizations, delivering comprehensive strategic HR solutions that support their business goals while also ensuring Y&A’s internal HR operations remain effective, compliant, and aligned with organizational strategy. Supervisory Responsibilities • Supervises and directs the work of the Human Resources Generalist Primary Duties and Responsibilities Client HR Consulting & Revenue Generation (Approximately 80%) • Develops, maintains, and expands a client portfolio by leveraging existing Y&A consulting relationships and pursuing new leads generated through marketing efforts. • Serves as an outsourced or fractional HR leader for Y&A clients. • Provides comprehensive HR consulting to include employee relations, compliance, performance management, compensation, benefits, and organizational development. • Advises clients on federal, state, and local employment law compliance and best practices. • Supports clients with recruitment strategies, hiring processes, employee life cycle, and workforce planning. • Develops and implements HR policies, procedures, and employee handbooks customized to client needs. • Leads client-facing projects including HR audits, change management initiatives, performance management rollouts, and engagement programs. • Builds strong and trusted relationships with client leadership to identify additional HR needs and consulting opportunities. • Collaborates with internal leadership to scope projects, support business development efforts, and contribute to revenue growth goals. • Documents client work, deliverables, and recommendations to ensure quality, consistency, and billable utilization. Internal Human Resources Leadership (Approximately 20%) • Oversees internal HR operations including HRIS management/payroll, recruiting, onboarding, employee relations, performance management, compensation, and benefits. • Facilitates internal personnel changes, including disciplinary actions and employee terminations. • Attends regular Directors Meetings and advises Y&A leadership on HR matters that impact operational effectiveness and business decisions. • Ensures compliance by staying current on employment legislation and regulatory changes. • Leads internal change management initiatives related to policies, processes, and company-wide programs. • Develops, updates, and maintains internal HR policies and the employee handbook. • Perform other related duties as assigned by management. Required Skills and Abilities • Exceptional verbal and written communication skills, including the ability to communicate complex HR concepts to clients. • Strong consulting, advisory, and relationship-building skills. • Excellent interpersonal, organizational, and time management skills. • Strong analytical and problem-solving capabilities. • Ability to manage multiple clients, priorities, and deadlines simultaneously. • High level of discretion with demonstrated ability to maintain confidentiality. • Self-starter with a learning mindset and comfort working in a client-facing role. Education and Experience • Bachelor’s Degree from a four-year college or university in Human Resources, Business Administration, Psychology, or a related field. • 10 plus years of proven progressive Human Resources experience, preferably including client-facing or consulting experience. • Experience with HRIS platforms strongly preferred. • Experience supporting decentralized and remote workforces strongly preferred. Physical Requirements • Occasionally required to stand or walk. • Continually required to sit and work at a computer. • Frequently required to talk or hear. • Occasionally required to lift and/or move up to 10 pounds. • Specific vision abilities required include close vision.