Director of Delivery Service Provider (DSP) Procurement
Job description:
The Delivery Service Provider (DSP) Procurement Director is responsible for sourcing, negotiating, and managing relationships with third-party delivery service providers. This role ensures the organization has reliable, cost-effective, and high-performing delivery partners to meet operational demands and customer service standards. The position supports strategic sourcing initiatives, contractual negotiations, compliance, performance management and will report to the COO.
This role is remote based in New York only.
Key Responsibilities:
Vendor Sourcing & Onboarding
Identify, evaluate, and select qualified delivery service providers to support last-mile and mid-mile logistics.
Lead the onboarding process, including due diligence, contracts, and system integration.
Procurement & Contract Management
Negotiate terms, pricing, service level agreements (SLAs), and contractual obligations with DSPs.
Develop and maintain a portfolio of preferred delivery vendors.
Ensure contracts are up to date, compliant, and aligned with company policies and legal requirements.
Performance Management
Monitor vendor KPIs including on-time delivery, cost efficiency, service quality, and compliance.
Collaborate with operations teams to address performance issues and implement corrective actions.
Cost Optimization
Analyze delivery costs and identify savings opportunities through supplier consolidation, route optimization, or renegotiation.
Support budgeting and forecasting related to transportation and delivery expenses.
Cross-Functional Collaboration
Work closely with logistics, legal, finance, and customer service teams to ensure alignment across all DSP-related activities.
Participate in process improvement initiatives related to delivery operations.
Market Research & Risk Management
Stay current on market trends, new delivery technologies, and regulatory changes.
Assess supply risks and develop contingency plans.
Qualifications:
Bachelor’s degree in supply chain management, Logistics, Business Administration, or related field.
3–5 years of experience in procurement, preferably within logistics or delivery services.
Strong negotiation and vendor management skills.
Knowledge of transportation and last-mile delivery operations.
Proficiency in procurement and ERP tools (e.g., SAP, Coupa, Oracle).
Strong analytical and communication skills.
Ability to work in a fast-paced, deadline-driven environment.
Preferred Qualifications:
Experience with third-party logistics (3PL) or courier networks.
Familiarity with compliance standards and delivery performance metrics.
Certification in procurement or supply chain (e.g., CIPS, CSCP, CPM) is a plus.
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Apply To This Job
The Delivery Service Provider (DSP) Procurement Director is responsible for sourcing, negotiating, and managing relationships with third-party delivery service providers. This role ensures the organization has reliable, cost-effective, and high-performing delivery partners to meet operational demands and customer service standards. The position supports strategic sourcing initiatives, contractual negotiations, compliance, performance management and will report to the COO.
This role is remote based in New York only.
Key Responsibilities:
Vendor Sourcing & Onboarding
Identify, evaluate, and select qualified delivery service providers to support last-mile and mid-mile logistics.
Lead the onboarding process, including due diligence, contracts, and system integration.
Procurement & Contract Management
Negotiate terms, pricing, service level agreements (SLAs), and contractual obligations with DSPs.
Develop and maintain a portfolio of preferred delivery vendors.
Ensure contracts are up to date, compliant, and aligned with company policies and legal requirements.
Performance Management
Monitor vendor KPIs including on-time delivery, cost efficiency, service quality, and compliance.
Collaborate with operations teams to address performance issues and implement corrective actions.
Cost Optimization
Analyze delivery costs and identify savings opportunities through supplier consolidation, route optimization, or renegotiation.
Support budgeting and forecasting related to transportation and delivery expenses.
Cross-Functional Collaboration
Work closely with logistics, legal, finance, and customer service teams to ensure alignment across all DSP-related activities.
Participate in process improvement initiatives related to delivery operations.
Market Research & Risk Management
Stay current on market trends, new delivery technologies, and regulatory changes.
Assess supply risks and develop contingency plans.
Qualifications:
Bachelor’s degree in supply chain management, Logistics, Business Administration, or related field.
3–5 years of experience in procurement, preferably within logistics or delivery services.
Strong negotiation and vendor management skills.
Knowledge of transportation and last-mile delivery operations.
Proficiency in procurement and ERP tools (e.g., SAP, Coupa, Oracle).
Strong analytical and communication skills.
Ability to work in a fast-paced, deadline-driven environment.
Preferred Qualifications:
Experience with third-party logistics (3PL) or courier networks.
Familiarity with compliance standards and delivery performance metrics.
Certification in procurement or supply chain (e.g., CIPS, CSCP, CPM) is a plus.
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Apply To This Job