Director of Database Management & Client Care (Real Estate Conversion Specialist)
ROLE OVERVIEW
We are seeking a high-performance Inside Sales Agent (ISA) with elite CRM management skills to act as the primary engine for lead conversion and the logistical hub for our real estate operations. In this role, you own the Voice of the Business and are responsible for turning raw interest into set appointments through aggressive outbound calling, meticulous follow-up, and CRM automation. You will manage the entire lifecycle of property showings and agent feedback loops while maintaining total data integrity.
WORKING HOURS: 11:00 AM - 7:00 PM PST
DAILY WORKFLOW
System Audit & Lead Sync (11:00 AM - 1:00 PM):
- Audit lead generation from our VA who is doing the generation in new ad leads and engage with hand-raisers from social media comments/DMs to capture phone numbers.
- Address all GoHighLevel (GHL) responses and clean pipeline statuses based on transaction data provided by our transaction coordinator.
Production, Newsletter & Logistics (1:00 PM - 4:00 PM):
- Showing Management: Coordinate with agents to schedule property access and ensure a seamless tour experience.
- Feedback Loops: Call every agent who accessed a listing for raw feedback; compile notes into the Weekly Seller Report.
- Marketing Assembly: Receive high-end visual assets and assemble/segment newsletter blasts in GHL.
Prime Time Conversion (4:00 PM - 7:00 PM):
- Execute outbound calls to hot leads and past clients.
- Bridge Call Protocol: Initiate a call or text within 5 minutes of a recipient clicking a property link more than twice or a new lead syncing into the system.
The Closing & Review Loop:
- Wait 48 hours post-closing to confirm the client received their gift.
- Send a review link after closing.
- Execute follow-up check-ins 2-4 weeks post-close.
APPLICATION REQUIREMENTS (MANDATORY)
1. Voice Recording: Attach a Loom or Vocaroo link introducing yourself. Tonal authority and professional, clear English required.
2. Success Metrics: Provide a summary of your lead conversion experience and CRM strategies used.
3. Conflict Resolution Scenario: Explain how you would handle two showing agents demanding the same 2:00 PM Saturday slot without escalating.
TECHNICAL SKILL STACK
- GoHighLevel (GHL): Advanced proficiency in segmentation, tagging, and pipeline hygiene.
- Any.do & Box: Workspace monitoring tools.
- Climbo: Review management experience is a plus.
COMPENSATION
- Hourly Rate: Negotiable based on experience and verified conversion skill.
- Bonus per closing starting at $40, with performance-based increases as you hit conversion milestones.
Pay: $66.00 - $121,212.00 per hour
Work Location: Remote
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We are seeking a high-performance Inside Sales Agent (ISA) with elite CRM management skills to act as the primary engine for lead conversion and the logistical hub for our real estate operations. In this role, you own the Voice of the Business and are responsible for turning raw interest into set appointments through aggressive outbound calling, meticulous follow-up, and CRM automation. You will manage the entire lifecycle of property showings and agent feedback loops while maintaining total data integrity.
WORKING HOURS: 11:00 AM - 7:00 PM PST
DAILY WORKFLOW
System Audit & Lead Sync (11:00 AM - 1:00 PM):
- Audit lead generation from our VA who is doing the generation in new ad leads and engage with hand-raisers from social media comments/DMs to capture phone numbers.
- Address all GoHighLevel (GHL) responses and clean pipeline statuses based on transaction data provided by our transaction coordinator.
Production, Newsletter & Logistics (1:00 PM - 4:00 PM):
- Showing Management: Coordinate with agents to schedule property access and ensure a seamless tour experience.
- Feedback Loops: Call every agent who accessed a listing for raw feedback; compile notes into the Weekly Seller Report.
- Marketing Assembly: Receive high-end visual assets and assemble/segment newsletter blasts in GHL.
Prime Time Conversion (4:00 PM - 7:00 PM):
- Execute outbound calls to hot leads and past clients.
- Bridge Call Protocol: Initiate a call or text within 5 minutes of a recipient clicking a property link more than twice or a new lead syncing into the system.
The Closing & Review Loop:
- Wait 48 hours post-closing to confirm the client received their gift.
- Send a review link after closing.
- Execute follow-up check-ins 2-4 weeks post-close.
APPLICATION REQUIREMENTS (MANDATORY)
1. Voice Recording: Attach a Loom or Vocaroo link introducing yourself. Tonal authority and professional, clear English required.
2. Success Metrics: Provide a summary of your lead conversion experience and CRM strategies used.
3. Conflict Resolution Scenario: Explain how you would handle two showing agents demanding the same 2:00 PM Saturday slot without escalating.
TECHNICAL SKILL STACK
- GoHighLevel (GHL): Advanced proficiency in segmentation, tagging, and pipeline hygiene.
- Any.do & Box: Workspace monitoring tools.
- Climbo: Review management experience is a plus.
COMPENSATION
- Hourly Rate: Negotiable based on experience and verified conversion skill.
- Bonus per closing starting at $40, with performance-based increases as you hit conversion milestones.
Pay: $66.00 - $121,212.00 per hour
Work Location: Remote
Apply tot his job
Apply To this Job