Director of Agency Operations Insurance Individual Lines

Benefits: Bonus based on performance Dental insurance Health insurance Paid time off Vision insurance About the Role TrueChoice Coverage is a growing insurance agency seeking a Director of Agency Operations to help lead and shape the operational side of the business. This is a unique opportunity to step into a high-impact role where you will have real ownership over how the agency runs day-to-day. You’ll work directly with leadership to bring structure, improve processes, and help build a strong operational foundation as the business continues to grow. If you enjoy being the person who keeps things organized, improves how work gets done, and helps a business run smoothly , this role offers the chance to make a meaningful impact while growing into a key operational leader. This role is ideal for someone who has worked in an agency environment and is ready to take the next step into a broader operational leadership position. What You’ll Do Oversee and support day-to-day agency operations Help establish and maintain carrier relationships and appointments Lead and support agent onboarding, licensing, and compliance processes Build and improve internal workflows and operational processes Help keep projects and timelines on track Identify opportunities to improve efficiency and organization Collaborate closely with leadership to support overall business growth What We’re Looking For 5+ years of experience in an insurance agency environment selling individual policies (life insurance preferred; individual health or personal lines also relevant) Experience with agency operations, onboarding, licensing, or compliance Ability to take ownership and work independently when needed Strong organizational and problem-solving skills Comfortable working in a growing, evolving environment Why This Role Opportunity to take ownership of operations within a growing agency Ability to build and improve processes that directly impact the business High level of visibility and collaboration with leadership A role where your work contributes directly to growth and efficiency Additional Details Base salary: $135,000 – $160,000 Additional performance-based bonus (15–20%) tied to operational goals Total compensation potential: $155,000 – $190,000+ This is a remote position.