Director, Enterprise Systems
Kraken Robotics is currently recruiting for a Director, Enterprise Systems. This is a remote friendly position with preference given to Ontario, Nova Scotia, or UK-based candidates.
ROLES AND RESPONSIBILITIES
Strategy & Ownership
Develop and execute a multi-year enterprise systems strategy aligned with organizational goals, scalability, and integration priorities
Establish and enforce a clear enterprise systems ownership model, including governance frameworks, RACI, decision-making authority, and alignment across business stakeholders
Ensure enterprise systems operate as a cohesive ecosystem rather than fragmented or siloed platforms
Systems Portfolio Management
Own the full lifecycle of enterprise systems (ERP, CRM, HCM, HSEQ and related platforms), including selection, implementation, optimization, and decommissioning
Define and maintain system roadmaps aligned to business priorities and operational requirements
Rationalize the enterprise systems landscape to eliminate duplication, improve capability, and reduce cost
Integration & Enterprise Architecture
Define and enforce enterprise integration standards, architecture patterns, and data flows across all systems
Ensure seamless interoperability between core platforms and identity systems
Drive the elimination of data silos through structured integrations and standardized design
Data Governance & Management
Establish and enforce enterprise data governance standards, including ownership, stewardship, and quality controls
Define and manage core data domains, including customers, suppliers, employees, and assets
Ensure the integrity, consistency, and accessibility of data across all enterprise systems
Delivery & Change Management
Oversee the delivery of enterprise system implementations, upgrades, and enhancements
Ensure predictable delivery through structured prioritization, planning, and execution
Drive adoption of enterprise systems, processes, and workflows through effective change management, stakeholder engagement, and clear communication
Vendor & Financial Management
Manage relationships with enterprise software vendors and implementation partners, ensuring strong collaboration and alignment
Lead contract negotiations, renewals, and performance management activities
Own the enterprise systems budget, including licensing, implementation, and optimization costs
Risk, Security & Compliance
Partner with Information Security to ensure enterprise systems meet security, regulatory, and compliance requirements
Ensure enterprise systems comply with global data privacy, residency, and sovereignty requirements, and align with regional regulatory obligations across operating jurisdictions
Identify and mitigate risks related to data integrity, system access, and operational continuity
Support audit and compliance activities related to enterprise systems and data governance
Leadership & Team Development
Build, lead, and develop a high-performing Enterprise Systems team
Define clear roles, responsibilities, and accountability within the function
Foster a culture of ownership, collaboration, and continuous improvement across the Enterprise Systems function
QUALIFICATIONS AND EXPERIENCE
10+ years of experience in enterprise systems, IT, or business applications leadership roles.
Proven experience leading enterprise CRM, ERP, and HCM platforms in complex environments.
Experience with NetSuite is required.
Experience with Salesforce and/or Rippling, a plus.
Experience implementing or operating enterprise integration platforms (iPaaS) in complex environments
Proven track record leading enterprise-wide systems transformations.
Strong background in systems integration, data governance, and enterprise architecture.
Experience managing global, multi-system environments and cross-functional stakeholders.
Demonstrated success delivering large-scale system implementations and transformations.
ROLES AND RESPONSIBILITIES
Strategy & Ownership
Develop and execute a multi-year enterprise systems strategy aligned with organizational goals, scalability, and integration priorities
Establish and enforce a clear enterprise systems ownership model, including governance frameworks, RACI, decision-making authority, and alignment across business stakeholders
Ensure enterprise systems operate as a cohesive ecosystem rather than fragmented or siloed platforms
Systems Portfolio Management
Own the full lifecycle of enterprise systems (ERP, CRM, HCM, HSEQ and related platforms), including selection, implementation, optimization, and decommissioning
Define and maintain system roadmaps aligned to business priorities and operational requirements
Rationalize the enterprise systems landscape to eliminate duplication, improve capability, and reduce cost
Integration & Enterprise Architecture
Define and enforce enterprise integration standards, architecture patterns, and data flows across all systems
Ensure seamless interoperability between core platforms and identity systems
Drive the elimination of data silos through structured integrations and standardized design
Data Governance & Management
Establish and enforce enterprise data governance standards, including ownership, stewardship, and quality controls
Define and manage core data domains, including customers, suppliers, employees, and assets
Ensure the integrity, consistency, and accessibility of data across all enterprise systems
Delivery & Change Management
Oversee the delivery of enterprise system implementations, upgrades, and enhancements
Ensure predictable delivery through structured prioritization, planning, and execution
Drive adoption of enterprise systems, processes, and workflows through effective change management, stakeholder engagement, and clear communication
Vendor & Financial Management
Manage relationships with enterprise software vendors and implementation partners, ensuring strong collaboration and alignment
Lead contract negotiations, renewals, and performance management activities
Own the enterprise systems budget, including licensing, implementation, and optimization costs
Risk, Security & Compliance
Partner with Information Security to ensure enterprise systems meet security, regulatory, and compliance requirements
Ensure enterprise systems comply with global data privacy, residency, and sovereignty requirements, and align with regional regulatory obligations across operating jurisdictions
Identify and mitigate risks related to data integrity, system access, and operational continuity
Support audit and compliance activities related to enterprise systems and data governance
Leadership & Team Development
Build, lead, and develop a high-performing Enterprise Systems team
Define clear roles, responsibilities, and accountability within the function
Foster a culture of ownership, collaboration, and continuous improvement across the Enterprise Systems function
QUALIFICATIONS AND EXPERIENCE
10+ years of experience in enterprise systems, IT, or business applications leadership roles.
Proven experience leading enterprise CRM, ERP, and HCM platforms in complex environments.
Experience with NetSuite is required.
Experience with Salesforce and/or Rippling, a plus.
Experience implementing or operating enterprise integration platforms (iPaaS) in complex environments
Proven track record leading enterprise-wide systems transformations.
Strong background in systems integration, data governance, and enterprise architecture.
Experience managing global, multi-system environments and cross-functional stakeholders.
Demonstrated success delivering large-scale system implementations and transformations.