Director, Community Outreach

The Director, Community Outreach will build and scale Foundation Partners Group’s community engagement function across markets. This position is fully Remote. This is a build-and-scale role. The leader will establish structure, define the operating system, and grow a high-performing field team. A key priority for this role is establishing consistent tracking and visibility into outreach activity and performance across markets. Success will come from building trust-based community relationships — particularly with hospice and local partners — and translating those relationships into measurable commercial outcomes. Key responsibilities Build and scale a national community outreach program, including operating structure, processes, and measurement Recruit, lead, and develop a distributed team of community outreach coordinators Establish and grow partnerships with hospice organizations and local community stakeholders Establish disciplined tracking of outreach activity, relationships, and performance, including driving CRM adoption and usage Develop and deliver community education programs and events Define and track KPIs, linking outreach efforts to pipeline and case growth Partner with marketing, sales, and operations to align outreach with growth priorities Qualifications Bachelor’s degree in business, healthcare, or related field Required: people leadership experience Experience hiring, managing, and scaling teams, ideally in a field environment Required: experience driving structured tracking and performance management in a field or relationship-based environment This may include CRM ownership or equivalent systems used to track activity, relationships, and outcomes Ability to implement or significantly improve CRM usage, including adoption, data quality, and reporting 5+ years of experience in community outreach, partnerships, field marketing, or related roles Experience in hospice, healthcare, deathcare, or other relationship-driven industries is a strong plus, not required Demonstrated ability to build community or partner relationships that drove measurable outcomes Demonstrated ability to build programs, processes, or teams in an evolving environment Key traits and competencies Strong operator who brings structure, accountability, and follow-through Highly organized with strong execution discipline Commercial thinker who connects outreach to growth Strong relationship builder with field credibility Effective communicator across field and executive audiences #HP2023