Digital Product Analyst

Gartner is a leading research and advisory company that guides leaders who shape the world. The Digital Product Analyst will support the digital transformation for Gartner’s Client Engagement Services by driving key initiatives that enhance service delivery and client retention.ResponsibilitiesBring product priorities to life through a clear articulation of a user’s journey, behaviors, needs, and pain pointsFacilitate E2E delivery process from identification of use cases, user story creation through acceptance, validation to go-liveCollaborate with internal business teams to obtain and prioritize requirements and communicate required enhancements to IT teamsArticulate and able to explain complex product issues to different audiences and leadership levelsUnderstanding systematic data to identify Services usages or processes and make recommendations to improve Services productivity or increase efficiency in processes with benchmarking historical trendsContinuously evolve user experience for Gartner associates and enriching it over time with more intuitive and robust dashboardsDeliver all assignment work within quality standards and on time, often within stipulated timelinesCollaborate with team to update existing training content and/or create new training contentSkillsBachelor's degree is required0-2 years of business experience with progressive responsibilitiesStrong analytics skills and ability to break down complex problemAgile ability to anticipate need, be responsive and adapt to changeStrong interpersonal and relationship skills, ability to influence decisions and gain consensusExcellent time and project management skills, ability to prioritize the most important projects to create business impactAbility to work effectively on multiple projects at the same timeAnalytical problem solving and using fact-based decision making to solve business problemsThinking through a business lens, with a focus on understanding the customer - their pain points and key driversDisciplined Scrum knowledge for different products in order to continuously increase velocityCollaborating with cross-functional teams including products, services and sales in order to empower our client service delivery teams by fully leveraging state-of-the-art technologies to improve efficiency, growth, profitability, and client retentionOperating in a highly collaborative working environment to strive for world class operational rigor and to proactively identify opportunities to problem solveBenefitsGenerous paid time off policyCharity match programMedical, Dental & Vision PlansParental LeaveEmployee Assistance Program (EAP)401K matchingOpportunity to purchase company stock at a discountCompany OverviewGartner provides fact-based consulting services, helping clients use and manage IT to enhance business performance. It was founded in 1979, and is headquartered in Stamford, Connecticut, USA, with a workforce of 10001+ employees. Its website is http://www.gartner.com.Company H1B SponsorshipGartner has a track record of offering H1B sponsorships, with 51 in 2025, 43 in 2024, 60 in 2023, 66 in 2022, 96 in 2021, 71 in 2020. Please note that this does not guarantee sponsorship for this specific role.



Apply To This Job