Digital Product Analyst

Morgan, Lewis & Bockius LLP is a leading global law firm seeking a Digital Product Analyst to manage cross-functional projects and enhance product offerings. The role involves gathering user feedback, executing product strategies, and collaborating with design and development teams.ResponsibilitiesCollect and organize product feedback from user research, user support, practice group utilization, and system usage dataSetup and manage ongoing product feedback sessions with practice group attorneysOrganize and prioritize bugs, user needs, and pain pointsExecute product strategy through product management tacticsWork with the design team to explore and iterate on potential solutionsWork with the product developers to plan for and manage development sprintsAlign the practice group stakeholders on new designs and organize them into tickets for the delivery teamSupport the delivery team as they build the new designs, answering questions and making sure new functionality works as intendedRollout new features with user-centric transition plans, help documentation, and marketing / user success supportHelp establish and track KPIs for our product portfolio and identify opportunities for improvementSkillsBachelor's degree (B.A.) in business, finance, technical, quantitative or design field from a four-year college or university and minimum one (1) year of professional experienceExcellent written and verbal communication skillsAble to think creatively while maintaining accuracy and attention to detailStrong problem-solving skills, practical tendencies, and an ability to find process efficienciesCustomer service skillsInterpersonal skillsSelf-starterProject management skillsTeamworkPlanning/organizational skillsAbility to adapt to change and balance competing demandsAbility to read and interpret general business documents, instructions and manuals, write routine business correspondence, and speak effectively with employees, clients, and vendorsAbility to carry out written, oral or diagrammed instructions, involving several variables, in routine situationsProficiency in Microsoft Office Suite including Excel, Outlook, Word, PowerPoint, Visio & ProjectExperience with design and product management tools (e.g., Figma, Miro, Asana, Jira, Confluence) a plusBenefitsEligibility for an annual discretionary bonus401(k) planCompany-sponsored medical, dental, vision, life, disability, accidental death and dismemberment, business travel accident insurance plansHealth savings and flexible spending accounts for the employee and the employee’s eligible dependentsEmployee Assistance ProgramWork/Life ServicesHealth AdvocateBright Horizons Back-Up Child CareWageWorks Commuter Benefits9 paid holidays per calendar year2 personal days per yearUp to 20 days of vacation per year1 paid sick leave hour for 30 hours workedUp to five days off for bereavement leaveUp to 12 weeks of paid parental leave per yearUp to 10 weeks of paid pregnancy disability leave per pregnancyCompany OverviewFrom our offices in strategic hubs of commerce, law, and government across North America, Asia, Europe, and the Middle East, we work with clients ranging from established, global Fortune 100 companies to enterprising startups. It was founded in 1873, and is headquartered in Philadelphia, Pennsylvania, USA, with a workforce of 1001-5000 employees. Its website is http://www.morganlewis.com/.Company H1B SponsorshipMorgan, Lewis & Bockius LLP has a track record of offering H1B sponsorships, with 1 in 2024, 5 in 2023, 2 in 2022, 6 in 2021, 9 in 2020. Please note that this does not guarantee sponsorship for this specific role.



Apply To This Job